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Galls
1249 West Katella Avenue, Orange, California, United States
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About the Galls
Galls is a renowned tactical gear store located at 1249 West Katella Avenue in Orange, California. For over 50 years, Galls has been the go-to destination for America's public safety professionals, providing a wide range of uniforms and equipment. With an extensive selection of in-stock products available for same or next day shipping, Galls ensures that customers are always prepared for duty. Additionally, Galls offers convenient in-house uniform fittings and customizations to tailor apparel to the specific needs of staff members. Visit Galls today to experience top-quality gear and exceptional service.
Photos of Galls
1249 W Katella Ave, Orange, CA 92867, United States
Opening hours of Galls
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews of Galls
"Absolutely horrible customer service... First they tell you your work order is going to be done within 5 days, or something simple as putting four patches on a jacket. After more than 2 weeks and an angry call to them, they miraculously got the jacket done that same day. The lack of communication between themselves and their customers is highly unprofessional and highly incompetent."
"Don't waste your time coming to this location. Walked in and no greeting or acknowledgment. Two female employees were assisting one male school PD officer though, lots of giggles and friendly banter. Very typical. The staff is extremely rude, especially towards their female customers. Wanted to get fitted for some uniform shirts and the female with the colorful hair, beanie, and glasses could not be bothered with helping me at all. I had to fit and size my own shirts, which I ended up not purchasing. She had a piss poor attitude and demeanor. The employees dont have time to help customers but have plenty of time to flirt with the officers that arrive in uniform, though."
"Really frustrating. Customer service is just an abomination. Took about a month for me to get my shirt while a buddy of mine got the exact same one in store during the same week. I'm still on backorder for my nameplate after months, called multiple times, each time they simply don't put in the order. They say they do, and it just never comes. Just incompetent. Don't care about their customers at all"
"My first time here was Friday & honestly I'm so happy with the service I got while shopping here. I am preparing for an EMT course starting next week and needed boots & pants to finish my uniform. A couple different people helped me with the pants initially, but Tanya was the main sales associate who stuck with me and I'm so grateful for her service. She gave me a lot of time & helped me when deciding between which fits for my pants. I'm pretty indecisive so having a helpful sales person can shave off a ton of time when I can't decide. I was also having a tough time making boots that were in stock work and she went really far out of her way to help & stick with me through the whole process (and another associate, Tina, was also really caring & helped a bit too). I was honestly really nervous coming here as I've never been to a shop like this and pretty much everyone I encountered who worked here were friendly & kind. I will definitely be coming back if I need anymore tactical gear. Tanya called me right away today to follow up on my special order and transfer. I love that she didn't forget about me as I was really stressed out over getting the rest of my uniform in time for class. I came back in right away today and was still having trouble with the fit of these boots, and Tanya came up with a solution for me to adjust them and I'm so happy & relieved because now I can relax knowing I have all the gear I need :) I actually left smiling. Really glad I came here."
"The staff at Galls are always super helpful and professional. If the store is out of what you need, they will track it down and have it shipped over. Expect about a week or so for pickups on items that require patches or other modifications. Great place if you need uniforms or gear for law enforcement and security guards."
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