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The Stronghold
1625 Abbot Kinney Boulevard, Los Angeles, California, United States
About the The Stronghold
The Stronghold is a premier clothing and shoe store located at 1625 Abbot Kinney Boulevard in the trendy neighborhood of Los Angeles, California. Offering a curated selection of stylish and high-quality apparel, footwear, and accessories, The Stronghold is a must-visit destination for fashion-forward individuals looking to elevate their wardrobe. With a focus on timeless pieces and modern trends, this store is a haven for those who appreciate well-crafted, on-trend fashion. Whether you're looking for the perfect pair of shoes, a statement jacket, or the latest must-have accessory, The Stronghold has something for everyone. Visit us today and discover your new favorite fashion finds!
Photos of The Stronghold
1625 Abbot Kinney Blvd, Venice, CA 90291, United States
Opening hours of The Stronghold
Monday:
11:00 - 18:00
Tuesday:
11:00 - 18:00
Wednesday:
11:00 - 18:00
Thursday:
11:00 - 18:00
Friday:
11:00 - 18:00
Saturday:
11:00 - 18:00
Sunday:
11:00 - 18:00
Reviews of The Stronghold
"Traveled from NJ for vacation I love old things so I figured I would check this store out as it’s been around for a long long time. When I walked in it was beautifully done however the woman working there, dark hair and glasses, was so rude. Made me wanna turn around and walk out. Because of the way she treated me when I was in the store I would never go back. It’s Almost like she didn’t want me to feel welcome there and wanted me to leave. It really sits with me wrong. Looks like im finding another brand to support which sucks bc the young man at the register was perfectly sweet."
"I stopped by the Stronghold in search of the perfect pair of Alden loafers, and I must say, the experience was nothing short of exemplary. The selection was impressive, but what truly made my shopping journey seamless was the assistance I received. A special shout-out to Mary, who showcased an impeccable knowledge of the product line and ensured I received the perfect size from Alden by having me try on a few different pairs before putting the order in with them. She even followed up with me via text to ensure I knew the estimated time of arrival of the shoes! I love my new loafers, and I can't thank Mary enough for her attentive service. Above and beyond."
"Came to buy a hat from stronghold, I’ve been shopping here for a long Time for my husband, always felt so welcome here. I hadn’t been in quite some time but the woman Mary, the newer manager I believe, is downright mean. As if it where a blessing for me To be shopping at her store. People like this single handedly will demolish places that generally have good standing in their communities as I’m a local of 15 years. I went to grab a hat and the woman ripped it out of my hand and told me not to touch them, and then gave me a snarky attitude for asking questions about material, then she proceeded to follow me around the store, making me Feel very uncomfortable. I did not make a purchase nor will I return here again. What happened to my favorite men’s store! So sad"
"Worst customer service I have ever experienced in a clothing store. I bought 3 pair of socks, and tried to return 2 pair unworn, unused, and with the original tags. The person at the store was very rude, and did not let me return them saying that it had been more than 14 days since the purchase date. I politely told her that I had been out of town, and it had been impossible for me to return them earlier. Plus, it had been just 17 calendar days (11 business days) since the purchase. To my surprise, the woman started using a very rude tone and attitude, and did not even try to understand or aknowledge my situation. She swiftly dismissed me afterwards. I have no intention of returning to this place ever again."
"DO NOT BUY CUSTOM LEATHER JACKETS HERE These guys have no idea what they are doing when it comes to measurements and tailoring and have terrible customer service to top it off. I wasted $1,600 on a leather jacket that's 10" too big for me and they won't exchange it or give me my money back. I stopped into the store one day, and a woman named Mary extolled the many benefits of a custom tailored leather jacket, mainly the specifics of how well it would fit. I bought one, and she took my measurements for it at the store. Nearly six months later it arrived and was WAY too big (see photo #1). We arranged for a return and she asked me for my correct waist size. I told her (and this is in writing via email exchange "I wear a size 32" jeans") and she assured me that would be enough for the correct jacket to be sent. Another nearly six months go by, and the new jacket arrives. And low and behold, it is again way off in the waist. I measured the waist (see photo 2) and it corresponds to a size 44" jeans. And now the store is accusing me of having worn the jacket and refusing to process my return, sent the jacket back to me, and refuses to answer my calls or emails. I spent a year dealing with these clowns. They are negligent and have no clue what they are doing. They got the measurements wrong not once, but twice in row! And now because they don't want to have to pay for the jacket (presumably the manufacturer is not too blame so they would be stuck with the bill) they are looking for loopholes in their return policy to stick me with the bill despite the fact that this is clearly their fault. DO NOT BUY THINGS FROM THIS STORE – THEY HAVE TERRIBLE CUSTOMER SERVICE, AND HAVE NO CLUE WHAT THEY ARE DOING"
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