H&M

"I like H&M as a whole however I am really dissatisfied and disappointed that I called customer service and they told me that they put aside a shirt I wanted and when I drove nearly an hour to pick it up they told me that it wasn’t reserved and in fact they didn’t even have it in stock. SMH!"

"I stopped by this H&M location while waiting for my movie to start. I wanted to see if they had any new colors for their easy iron dress shirt since those are one of the only product I wear from here. They didn't have a lot of selection and I didn't see anything that I like so I went to look at their dress jacket and pants. They had some good colors and the prices were not so bad so maybe I'll get them when they are on sale. The store is pretty organized and there were workers walking around the store if you need any help. This H&M is 2 stories so they'll likely have more stuff than other H&M location."

"Customer satisfaction does not seem to be of importance to this store. Upon arriving home after making a purchase, I noticed the sensor was left on. This is the SECOND time this has happened. I had to make yet another special trip to the store to have it removed. I asked to speak to the manager and Caroline (pronounced Caro-leen) listened to my complaint. Instead of giving me some sort of compensation like store credit or something for the incredible inconvenience, all she said was “I know it’s annoying, I’ll let our staff know.” That was it. She acknowledged it was “annoying.” I’ve managed retail stores over the years and I wouldn’t even hesitate to accommodate a customer if inconvenienced this way. It was a disappointing experience and I doubt I will ever come shop at this store again. I do want to thank cashier Daniel for his politeness and sincere concern for my circumstance."

"Update: January 2023 Absolutely love this location since its inception. Great store, and employees. Home department is also here! - Home department (try finding it anywhere else!) - stellar employees * * * Had a great experience in the store. Very helpful employees. Thank you! - big H&M store - more sections than in other local H&M stores - conveniently close to parking, don't have to walk through the whole mall - nice customer service"

"Good-sized two floor H&M. They carry H&M Home products, I didn't know that existed!"