Del Taco,

1231 N State St, San Jacinto, CA 92583, United States

"On top of dealing with employees who are arguing with the customers over them messing up an order and the employees being hostile and throwing things around slamming things down. I ordered 2 chicken soft tacos no lettuce ( due to allergy) and 2 1/2lb bean burritos no sauce and medium fries and small coke. Well when we got the order from drive thru we parked to eat and immediately there was lettuce on my tacos so my daughter ran inside and kindly explained how we asked for no lettuce and someone made the mistake and put lettuce. They began to argue with her saying we never said anything about no lettuce and my daughter said yes we did twice especially because my mom is allergic to lettuce. They slammed the tacos in the trash and were talking negatively about us ( the customer) and then proceeded to ask her do you want cheese too sarcastically and my daughter said yes just no lettuce please. Then they rudely gave her the food. They were completely rude, disrespectful, hostile and completely inappropriate. The food was made sloppy to where the burritos were not wrapped properly so when my daughter took a bite the beans ended up all over her and the cheese was on one part of the burritos instead of all over like it should be. The taco meat tasted dry and like it had been sitting for hours too. On top of it all my daughter ended up sick with food poisoning. I am completely disgusted and disappointed in Del Taco and the lack of standards and pride. I used to work for Del Taco and this type of behavior was never acceptable. It seems to me the customer is no longer valued because this is not the only location where the old Del Taco standards do not seem to exist anymore. I would love to talk to the district manager regarding my issues with this particular location and how to improve the customer service and quality of food. Until then they have lost my business and I'm sure many other people's business too. I'm sure people will not come to a place being treated this way. I'm sure we are not the only ones too. So disappointed and disgusted"

"EXTREMELY RUDE AND DISRESPECTFUL TOWARDS THE CUSTOMERS ESPECIALLY WHEN THEY MESSED UP A ORDER AND WAS ARGUING WITH THE CUSTOMER OVER IT. THREW FOOD AROUND SLAMMING THINGS DOWN AND BEING SARCASTIC AND COMPLETELY HOSTILE. I WILL NOT BE BACK HERE AGAIN. I WOULD REALLY LIKE TO TALK TO CORPORATE OR THIS DISTRICT MANAGER AT THIS TIME. THIS LOCATION NEEDS NEW STAFF!"

"The worst experience I have ever had. Place was dirty. The food was cold. Ended up sick the next day. Not recommend and corporate won't fix it either."

"Used to be able to get an EPIC breakfast burrito here that was really pretty good. Now the breakfast burrito its n I longer EPIC. SO bad it should be fed to the crows in fact. Itty bitty bits of pulverized bacon bits. No taters. No pico. UK."

"Food was garbage, sodas are flat, no carbonation at all. We had ordered three different flavors and each one was flat. The French fries tasted like they were old, soggy and the bottom of the French fry container had bits of old burnt bits. The hash brown sticks were absolutely awful they tasted like they were old and then fried again which left them with an old overly burnt oil flavor. That only made the bacon and the Asada breakfast burritos tasting awful because they had those same burnt hash browns inside them. My advice steer clear from this location. Del Taco is never our first pick and this solidifies the reason why."