HomeGoods

"Got some good deals on some pet stuff and while I was there I got some sheets I thought I'd like. Tried them out one night and they were very low quality so I decided to return them. Any other place this has been pretty easy, even without a receipt. Most stores can just pull up your most recent transaction if you bring the card you used. I had of course lost mine (my b). I figured they'd be able to work with me and maybe do an exchange at least. Nope, I was first told that I couldn't return it without a receipt (understandable for a mom and pop, but a nationwide chain not so much). Then that they couldn't accept it if it had been washed, I told them they hadn't been then they asked if I used them I said yes but I took them off the next day. They suddenly said it couldn't be returned if it wasn't used .. in what scenario would I return something I hadn't used and disliked? All of this just to come down to the receipt thing... Why would you ask all these questions if that is already a nope? I honestly got the feeling they COULD have accepted it but didn't feel like it. They kept making up contradicting rules on why they couldn't accept it. Stephanie or Samantha or something, who I believe was a manager treated me like i was trying to rip them off. It's too bad, I got some good deals and was planning on shopping here more often... This is why Amazon is putting brick and mortars out of business left and right lol. Oh well, 20 dollar lesson on where not to shop, won't be back."

"They advertise same day delivery if you purchase before noon but according to our cashier. That is not so. They do have a moving companies phone number available for you to call. They charge premium moving company rates and same day delivery is not guaranteed... We spoke with 2 managers about inquiries regarding discounts we were told we would receive. Yet we never received no discount. They offered a 10% discount on your purchase if you were approved that same day for a HomeGoods credit card. We were approved that day. We also made a nearly $2000 purchase that day but still have not received any discount. Only stonewalling and terrible attitudes from the manager. I won't publish her name due to privacy. The man who was our cashier also had a terrible attitude. We returned with a UHaul to load our purchased furniture. The same man who was our cashier posted another store employee at the door. He instructed her to Keep an eye on us in case we tried to steal anything. HOW RUDE! She could have helped us load our furniture into the UHaul. But instead she simply loomed over us and scrutinized everything we were doing as we loaded our furniture. How shameful!!! We purchased nearly $2000 of furniture and other items from them and this is the best they can do as far as customer service!!! Awful!!! And to top it off. It is nearly X Mass! I will give HomeGoods a second chance. The store in Santa Maria that is. As far as the store in San Luis Obispo goes. All I can say is: NEVER AGAIN!!! Oh, Just a heads up. If you are considering getting store credit with a Home Goods Card. Read the details on the credit application. The interest they charge you is just over 30%!!! You are going to pay better (lower) interest if you just get your financing through the mob!!!! Absolutely Shameful!!! Never Again!!! Finally, the Santa Maria HomeGoods store is much larger and carries almost twice as many items. You will be treated with courtesy, dignity and respect when you shop at the Santa Maria as well.... Sincerely, Grampafornia~"

"If you're a pet owner this place has got the magic deals! Poop bags 720+ count $4-$7, Pet clothes $10ish, Halloween costumes, slow feeders "

"HG is one of our favorite stores, the S.L.O. location is smaller but high volume of turnover so they get it all at some point! Unfortunately they don't get as much of the larger furniture and outdoor decor, we need a bigger store! They do get tons of new items every week though, the store is jam packed but we like "the finding" so it works fine for us. It's hard to leave here empty handed! As if we didn't love HG enough already, they have a full end cap of rainbow items for June pride month(see pics), very nice to see, kudos to Samantha the store manager for having this done. The whole staff team here are great too, some long lasting employees who seem to like what they're doing and are friendly even when it's super busy. HG is always a fun store to check out for pretty much anything and everything! A++"

"We love to shop and this is by far the best. We just purchased a new home. Well it seems that after all the packing and unpacking. Getting everything in its place. Come to find out we needed more. We have a eclectic style and knew home goods would have it. They also carry contemporary furnishings as well as nautical, buddist , religious. They don't have a lot of cashier's. I figured they keep the shelves full. I did get the pleasure of two cashier's these girls have a hard job yet with a genuine smile and positive attitude. THANK YOU JESSICA AND MARTINA I WISH I COULD START EVERY MORNING WITH THIER ENTHUSIASM. NOW ON TO THE SERIOUS STUFF. IT IS VERY OVERSTOCKED. STORE IS CLEAN BUT SHELVES WERE SLIGHTLY UNORGANIZED. AND THIS IS FOR SHOPPERS EVERYWHERE!!!! Be nice patient loving no bad attitude! I do a few reviews and I always have to experience genuine insanity. Be nice and don't pick your nose."