Safeway

"The new self checkout are awful and, humiliating . Its recording you an shows u ur self it pauses an alerts the worker to come check if your stealing often an it's unreasonable . The problem is the system isn't functioning correctly. Which is humiliating to treat everyone like a criminal. when you switch food from ur hand from right to left . I scan with my right hand because I'm right handed obviously. Then switch the product to my left hand to place it on scale so system can recognize the weight of item to verify that I'm purchasing it. The scale is on the left side so it makes sense to switch my product from my right hand to my left hand instead of reaching all the way over with my body and place it down with my right hand . It's more efficient and makes sense. What doesn't make sense is the camera scanning my entire body an questioning why I'm placing a product down with my left hand . Why is the system questioning that I'm moving the product from my right hand to my left hand. It's policing me an scanning me . Then the system accusing me of stealing an having a worker verify. Which is fine because I wasn't but the way it set up is degrading . When the system should see that the product I just scanned is the weight of the product that I just placed down on the scale. The only reason why the system should ask for verification is if the weight is off on the scale or if the product was not placed on the scale after being scanned. Not ask for verification because it's watching my hands , when the product weight is correct on the scale . That is reasonable because the system needs to verify the purchase. It happen three times to me because I had a normal amount of groceries to last about a week. This is a problem a people aren't going to put up with this . This is fairly new, and I would hope the company would reconsider fixing this. Humiliating your customers isn't good for business. Going to go back and record this happing a put this on ticktock."

"Omari, our clerk was amazing! He was courteous, knowledgeable, and wonderfully respectful! I was so incredibly grateful for his help. He allowed my 9 year old to bag the groceries- He was so patient. Overall it was his kindness that made the visit a 10 in my book! Is definitely a peaceful end to the day."

"To be fair, the staff here is very nice.. However, they lock up a lot of merchandise and it's difficult to get anyone to help. Also, they do not answer the phone... I waited 15 minutes at the pharmacy to ask a question and called 3 times while I was waiting, but they do not answer the phone and you can't leave a message"

"Can't beat $5 Friday. If you don't mind spending a little more gor the higher quality products it's the most convenient place to do some quick shopping. Pretty much everything you might need from baby food and diapers to pet food and quality produce."

"I love that they carry locally grown produce and products made in Ca & USA they support our local farms everyboy should shop here and other stores in our area need to take notes ..."