Rite Aid,

218 North Main Street, Sebastopol, CA 95472

"I went to get my covid vax thinking I had an appointment. I am elderly and guess I hadn't completed the online scheduling correctly. I was told they were very busy and I would have to reschedule. There was not a soul in the store, it was pouring rain. I went back home to reschedule according to the website they had 22 available slots open for covid vaccine for today. I called the pharmacy to express my displeasure with their not offering me a walk-in vax, as it is advertised you take walk-in's. Rather than apologize whoever answered the phone said the pharmacist had to go to lunch that's why they couldn't give me the vax."

"I'm still deciding how I feel about this store. I got the app to get points. I have had an account for ages but haven't used it in ages. I thought, on a hot day, it would be fun to grab "Thrifty" ice cream. My general view was of a bit of confusion. Why is the ice cream station empty? Why was the freezer section pretty much empty? In today's day and age, I also wondered, where are the pickup parking spots? They don't seem to have any. Been on the app I can't seem to pre-order and set it for pickup. It seems to me that rite aid is behind the times. The app has told me repeatedly that I need to update and move my pharmaceuticals over. My pharmaceuticals are delivered by mail from Kaiser. Of course when I tried to sign up for it it told me I had no prescriptions on file, no kidding."

"Super on the ball clerk. An okay selection of goods. Pharmacy in the back. Open parking in front."

"I was treated with such disrespect by a cashier. I asked for help with the self check register and she barked at me to move back. When I asked why she treated me like that she said it was because of the Pandemic. Moments later she greeted and exchanged pleasantry with another customer who was NOT WEARING A MASK!! I am an immigrant and after 45 years in this country, this is the first time I felt racial prejudice so overtly. The manager, Lila was very nice when I called and told me that she would take care of this issue."

"Right on Main Street, so you can zip in for needed products. The staff is friendly and helpful. Rarely much of a wait for a cashier. Prices are more than fair. I love going in during the Spring and around Xmas holidays as prices really drop, and I can get garden supplies or decorations. Comfortable atmosphere. I no longer live in the area, but when I visit and need to do some shopping, Rite Aid is where I head!"