Best Buy 7550 North Blackstone Avenue, Fresno, CA 93720

"Bought a new PC online at this store specifically because the website said it was in stock and it would be available for same day in store pick up. I didn't want to wait for shipping. The next morning I woke up to a call my phone marked as "scam likely." The caller left a voicemail in which she explained that my order needed to be verified or it would be canceled. I was told to return her call. She then rattled off a number as if she was an auctioneer. I had to replay it a dozen times to make out the number. She left out a number. I couldn't find any reference to this number anywhere online. I DID find posts from other Best Buy customers wondering if this was legitimate or a scam. I waited until the store opened, then traveled forty minutes to speak to someone who might know what they're talking about. The very helpful associate in the order pickup department gave me a completely different number to call to verify my order. I did so. He confirmed the order was verified and should be ready for pickup within 45 minutes. I waited in the parking lot for three hours. The next day I still hadn't received any word about my order. I drove to the store again, explained my situation to another associate. She looked up my order and discovered that my PC was never in stock in the first place and weren't expecting another shipment until March 5th. She asked if I would like to cancel or wait. I chose to wait. She apologized. I went home. An hour later I received an email saying my order had been cancelled due to unverifiable information. I will never buy anything from Best Buy again. 0/10 Would not recommend. The employees were nice, at least."

"Best buy was great Geeksquad on the other hand sucks they told me they had to forcefully remove my phones pen and told me it wasn't covered under warranty after they broke it. It worked fine before my screen was replaced. Did you know in order to make it worth it to get the insurance you have to break your phone twice to break even"

"They don't care about customer. Eric had terrible service. Store had people greating and nobody helping customer who are ready to buy. Just order on Amazon it's easier. Especially if customer service is tossed out. They will fade away due to the service they offer. Why run it slim. Close down and you can save more payroll."