Firestone Complete Auto Care
2005 North Tustin Avenue, Santa Ana, California, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 2005 North Tustin Avenue in Santa Ana, California. With a team of skilled technicians and top-of-the-line equipment, we provide a wide range of services to keep your vehicle running smoothly. From oil changes and tire rotations to brake repairs and engine diagnostics, we are committed to delivering quality workmanship and exceptional customer service. Visit us today for all your automotive needs.
Photos of Firestone Complete Auto Care
2005 N Tustin Ave, Santa Ana, CA 92705, United States
Opening hours of Firestone Complete Auto Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 17:00
Sunday:
09:00 - 16:00
Reviews of Firestone Complete Auto Care
"I wish I could rate minus 5 stars. I have been to this store twice, and on my first two visits, I met a helpful and friendly guy who knew how to treat customers well. However, during my third visit, I had the misfortune of dealing with the STORE MANAGER, Joseph. As a store manager, I expected him to have better customer service skills, but he was super rude and impolite. This was my first time encountering a store manager who refused to talk to a customer after a few times I tried to make conversations (how awful that could be). Despite having an appointment, he told me to either wait for three or four hours or he could not do the wheel alignment. Joseph, if you are reading this, I want you to know that YOU ARE THE MOST TERRIBLE STORE MANAGER."
"The manager, Joseph was extremely diligent in getting my car taken care of. This is a fleet car and the fleet company was being unresponsive for the approval and Joseph went above and beyond to get this taken care of. I will be using this facility for all my maintenance needs moving forward."
"The staff (Joseph) and the techs always seem to be cognizant of my time. Work completed is aways completed in timely manner. I bring all my vehicles to include my feet vehicle for service. I always trust what they recommend."
"I went there for a simple inspection for a Hertz rental and they insisted that I needed to provide the form even though they had done the same inspection 2 months earlier. When I told them that they had the form last time, the counter person got argumentative."
"I had a really good experience with maintenance here. My car seemed to be having occasional trouble idling and I knew I was due for a transmission fluid change, so I brought it in. They were straightforward with giving me info about my vehicle, and they made reasonable recommendations on maintenance options without trying to upsell me on things that didn't make sense. They definitely won my business for future maintenance and repairs!"
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