Rite Aid

"Calling in for a refill and was greeted by a friendly person in the pharmacy. They will be ordering my medicine and it will come by tomorrow. Just happy to have a human contact and a polite helpful voice on the other end of the phone."

"I love shopping at this Rite aid location because I feel welcomed as I'm walking through the door I'm always greated with a smile and hello. When I couldn't find a certain product i was looking for, Heather went above and beyond to help me find something that was similar so I didn't walk out disappointed or empty handed. Lastly as I was in line to check out the store manager Mike had rung me up just so that I didn't have to wait too long. So this is why I give this Rite aid location 5 stars."

"Just finished my shopping here at rite aid #5658 for the first time. I was welcomed at the door by the cashier at the front, able to find exactly what I came for after mentioned cashier was able to explain exactly where it was (offered to show me but I planned on looking around more so I declined). After all my shopping the cashier explained to me the importance of signing up for the rite aid rewards card and actually helped save me money! The staff here is very nice, briefly talked to the manager and can tell he cares about the store and it’s customers. The store is clean and well maintained. After today I will most definitely continue to shop here. Thanks rite aid, keep doing what you guys are doing here. I will be back soon."

"By far the best rite aid I’ve been to. Very clean. Employees are knowledgeable of the store and it’s products. Clean restrooms. Clean store. Store layout is very shopper-friendly. I recommend this rite aid to all of my friends. I shop here very often and will continue to do so."

"My mother made a pickup order, but never got a confirmation email that the order was ready for pickup. She called them ~90 minutes after the order was placed, and they said it would be ready. By the time I showed up, it was 2 hours after the order was placed. They never had collected the items, and only started to do so once I was there. Even when realizing they made an error, the manager couldn't be bothered to show a sense of urgency. She even made light of the mistake towards the employee who got 'distracted' from collecting the order. When my mother called them again, frustrated, the manager could only offer a defensive apology. Oh, and when they finally gave me the pickup, I only discovered once I left the store that an item was missing. Oh, and they charged us twice for a bag fee, even though there was only 1 bag. Normally I couldn't be bothered by poor customer service as it happens (I myself have worked in retail). But never in my life have I seen not just horrid work ethic, but outright disrespect towards the customer. What a shame."