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Vons
351 West Felicita Avenue, Escondido, California, United States
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About the Vons
Vons is a well-known supermarket located at 351 West Felicita Avenue in Escondido, California. This institution offers a wide range of products including bakery items, fresh flowers, groceries, and various food items. With a reputation for quality and convenience, Vons is a one-stop shop for all your household needs. Whether you're looking for fresh produce, delicious baked goods, or beautiful floral arrangements, Vons has you covered. Visit us today to experience the best in shopping and customer service.
Photos of Vons
351 W Felicita Ave, Escondido, CA 92025, United States
Opening hours of Vons
Monday:
06:00 - 23:00
Tuesday:
06:00 - 23:00
Wednesday:
06:00 - 23:00
Thursday:
06:00 - 23:00
Friday:
06:00 - 23:00
Saturday:
06:00 - 23:00
Sunday:
06:00 - 23:00
Reviews of Vons
"I had a very embarrassing and bit humiliating experience, while I take part of the blame too the cash register employee didn't need to be rude. I sometimes get confused on using the deals that are on the app and there was a 10 for 10 deal, I got my items and at checkout I asked the employee if the deal was applied, he said "no, you needed to clipped it on the app in order to make it work" I asked if I could still use it (haven't paid just yet), employee mentioned that he would need to cancel the whole transaction and start again, a bit embarrassed I asked if we could proceed as it was one of the reason I went shopping there. At that moment the employee got very upset and make sure people around us knew, he asked for help with other employees and told them I did not use the coupon and needed to cancel the transaction in a very frustrated voice, at one point I told him that I could change lanes if he wanted me too, he replied "no is ok." It was not really a pleasant experience I did apologize at the end but I left feeling very humiliated. I was in no way rude to the employee and kept it very polite."
"Shop here often as only few miles from our house. Have always found it very clean with all shelves and counters very neatly stocked. Any time asked staff for location of items they always walk me to the item which really helps. Deli section is great and always had great service. Have special ordered steaks, kabobs, seafood items and never been disappointed. Only issue is pricing is a bit on the high side."
"The manager that works in the evenings/nights has now on more than one occasion been very rude. Having been a customer for over 20 years, I had enjoyed shopping there up until the past 6 months. On a positive note, if not for the terrible customer service I may not have discovered how nice Ralph's is to shop at."
"Screaming deal on some NY Strip steaks today! Thanks to the guy working the meat counter that told me about it! (Price was even lower than in the pic. It was a special if you use their app)"
"Both butchers take their hour lunch at the SAME TIME, so many customers have to wait for 60 to 90 minutes while they both have their lunch at the exact same time instead of staggering it so that people can get the cuts of meat they need without just standing around waiting indefinitely. Very disappointing, very inefficient, a total failure of management."
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