REI 5556 Copley Drive, San Diego, CA 92111

"I had the most pleasant experience at the rei in San Diego. I needed some shoes while traveling from Tijuana Mexico to Victoria Canada. I had a blow out in my hiking boots while walking up the one. I was without a phone and without hope. Jessica was a beautiful ray of sunshine. She smiled and fully educated myself on what would work best with my journey. I confided in her in the midlife crisis I was having and she gave me the best life advice and shoe advice. Also we had a full conversation about haribo gummy Bears and her hair is fantastic. I will 10 out of 10 be there again and recommend her and the store to anyone going to San Diego."

"Peter is a stud. This time of year it sounds like he works the ski shop but he also dabbles in mountain bike repair as well. If it wasn't for him I wouldn't have signed up for a membership and he also helped me get the proper gear I needed for my trip (helped me with base layers and me and my gf got some new Burton snow pants). Our boards came out of the shop looking great and he was really patient with all my questions. I could have swore he was a manager of the shop based on his expertise, sales ability (not pushy at all, just helpful) and his general great attitude. REI is great... because of people like Peter."

"The resale section was extremely tiny, we usually visit REI for this reason. Otherwise the store was large, clean & well maintained as well as well staffed. As new englanders in California, it was nice to see an REI across the country. Again every staff member was very polite and helpful. Shoe section is large & plenty of clearance!"

"What a great place. It was Sunday, the place was bumpin! In the parking lot outside there was a lightly used/return sale with hundreds of amazing items. Inside, every employee was helpful and knowledgeable - especially a young man who assisted me in the hiking backpack section. He was patient and very knowledgeable, not to mention kind!"

"Always fun visiting this store store (even just for window shopping) I would like to give the staffs 6 stars. They were all so happy at their work. They were so helpful, friendly, polite and attentive. There was a male staff told us “Thank you for being our customer.” That was another level of customer service. I never heard anyone or anywhere saying that to customers before except the world class airline. I was really appreciated that nicety."