GameStop,

150 East 4th Street, Long Beach, CA 90802

"John of the Hello Kitty headphones was super helpful and got me situated with a new controller and hyperX cloud headphones in no time."

"Every year during November I buy my son's Xbox one games for half of the original price. This is a good thing because I love to save money and buying with DISCOUNTS."

"- BROKEN ITEM sold / Sold as new item / No refund issued - Before and during COVID, I would not open every box in the store, and I trusted that GameStop would not do anything funny to their items. I bought a Star Wars waffle maker as a gift at a CLEARANCE price - to be fair. Shortly after I went home, when I checked, the waffle handle was already broken. When I attempted to return it, I was hoping for at least in-store credit - I get it there is restrictions; however, I was denied everything, and I left the stores with a big "It is broken. You'll just have to take it with no choice" impression. The customer service online was, like, two-week slow, and when they finally replied, they suggested me to go to a store and (attempt to) return it; they mentioned that they could not handle it online somehow. However they marked down the price for an item, this is still not moral. If they issued an in-store credit, I could at least pre-order a game or what have I. It is simply frustration and disappointment at this point."

"Place was chill and home at the counter was cool. Wasn't a far walk from my place and had what I wanted."

"Website and google says they should be open august 20th 2023 from noon to 7pm and I called and arrived at 12:30 and the store wasn’t open. Surely the rain shouldn’t make game stop closed right?"