Apple Manhattan Village

"Stopped by to request some assistance with recycling my mother’s very old iMAC after quite a long day. Felt that I needed to give a proper shout out to Manager Chris and Daniel the Genius for being authentic and truly going above and beyond with helping us. They both hold the absolute superlative when it comes to knowledge, expertise, kindness, and the best customer service I have ever experienced. My deepest thanks."

"Went in to purchase a iPad but wasn’t sure which one. Michael Hawkins assisted me and let me tell you he was outstanding. From asking the right questions to find out what my main use would be for so he could recommend the right iPad. To him really answering all my million questions and being so patient and accommodating. I had to switch payments last minute and he was very professional and went above and beyond to make sure I was satisfied. This guy truly deserves a raise and a promotion. I even purchased some accessories and got coverage. Thank you so much Michael for all your help you are a true asset to Apple. If you’re looking for a down to earth, knowledgeable, professional associate, go see Michael H. in Manhattan Beach."

"The location of this Apple Store in an amazing nice mall, the store was busy, as always expected; however, I dropped their to get the new Apple Vision Pro, and thankfully, the staff were so much cooperative, helped me a lot and I got it at no delay, the security employees helped me as well to get outside to the Uber car, since it was raining."

"I have an item at the genius bar already for several days, a very simple matter, I went repeatedly to the store to inquire about the status and am getting rebuffed, the last one even suggested to me to cancel the service and retrieve the item ... awful experience. I am sorry that I bought that new MAC last week, should have stuck with Dell and Microsoft."

"Went to the Apple Store earlier this afternoon and received the best customer service. It took long because I wanted a new phone and laptop. The Apple employees were able to educate and update me on the latest Apple gear since I have no clue what’s going on with technology today. Natalie and I think a guy named Bryan/Ryan helped us. Another girl with head wrap helped us find the perfect phone and laptop. The other two helped me set up my phone and laptop. This was so much easier compared to if I had done it alone. THANK YOU!"