STASHED,

2360 3rd St, San Francisco, CA 94107, United States

"I placed an order last night, for two hoodies and two pairs of jeans. They canceled my order and responded to my email saying my order is similar to fraud orders in the past so they’re unable to move forward with my order or any future orders. I have never shopped with you before and I’m banned for placing an order. These guys are ridiculous."

"What was shaping to be a poor experience turned out to be a great example of customer service in ecommerce. I was gifted a pair of shoes for Xmas, they were purchased three weeks before I received them. They ended up being the wrong size due to incorrect sizing on their website. After exchanging a few emails they agreed to a refund which I was both surprised and pleased with. Would shop with Stashed SF online again!"

"Ordered a Stone Island sweater online and got it yesterday, shipping took almost a week but considering I'm on the East Coast that's to be expected. Very happy with the item and it was a great price! EDIT: Ordered another sweater because I liked the first one so much, and then got a cancellation email two days later citing stock issues. It seems I’m not the first person to have this problem and it’s totally soured me on shopping here again. If you want to be a high-end clothing store sort your stock out!!!!"

"Terrible company that does not accept exchange or refunds. I ordered an Astros baseball cap and realized I ordered the wrong size by mistake. Contacted stash about making an exchange and they said all sales are final. What reputable company doesn’t offer exchanges or refunds. Never again will I purchase from them. They say to protect the integrity of the product? The hat is new and unworn. I can send the product back first for inspection before you send out a new one. But that option was not offered. A company with service like this, I can almost bet will not be open for long."

"I purchased Jordan 14s and received a damaged box. I reached out to them and they asked me to send them back for an exchange pair. I sent them back and two weeks later receive the same damage box I was sent before. Highly unacceptable and to pay over $200 for anything I want to receive it in undamaged packing. All sneakerheads know the box matters. They didn't make good on their word and I won't be purchasing from them again."