Safeway

"Been coming here for years and nearly always leave feeling stressed and unhappy shopping here. Not big so selection is poor. Prices are LG high for a lot of the same stuff. Frequently abysmal produce; IMO the consistently worst produce department in the western half of the valley, and with higher prices than Nob Hill, Sprouts, or other Safeways. Staff just hangs out at front and never makes themselves available to help customers, and they're usually so swamped by long checkout lines you feel like a jerk asking. Cashiers are nice until you hint they're anything less than perfect, then they get testy; this Safeway thinks they're some classy place above criticism because of their LG address but they're actually the worst Safeway in the area, and Safeway ain't anything special so get over yourselves. Been coming here as a resident off and on for twenty years and been doordashing out of here recently and I find this place endlessly frustrating to find what I need and/or get any help from the staff; customers are to fend for themselves, staff are to never walk more than 5 feet from their cash registers. Their information desk where you buy lotto tix/western union/etc. is ALWAYS closed and there's no bell or any way to get help there. Consistently one of the most frustrating grocery store experiences I've had anywhere, and I've been to plenty of other grocery stores...I know what good prices, selection, and service are!! Better than the staff here who are used to a basically non-existent level of customer service. This place desperately needs self-checkout stands and for their staff to get unchained from their cash registers; I ring up my own groceries faster than they do and bag them better than they do anyway. The problem is how badly organized and stocked their store is, and how nobody is available to help customers. Give customers plenty of self-checkout stands and get most of the staff away from the registers and into the store! UPDATE: I think some people here got a talking to because the pleasantness and helpfulness has improved noticeably. It's still a frustratingly small store with higher prices, hit or miss produce, and needs some self-checkout and a staff member on the floor when it's busy, but at least the staff at the registers are more consistently helpful. 2.5 to 3 stars."

"Be wary of false advertising at this Safeway. They have numerous price tags for “digital deals” and on a recent trip it seemed that the majority don’t work. We ended up not receiving any of the discounts when going through self checkout."

"Everything is slow at this branch! It takes forever to buy anything here, I regret it right sfter I step into the store!"

"The pick up guy who did the pickup order asked why I purchased so much milk online. The pick up guy was really curious. That is an invasion of privacy. You should never question customers. I want to report this to corporate."

"I love the Fridays $5 specials at Safeway Supermarket also their fresh meats prices sometimes I could buy chicken quarters at 69cents per pound and pork chops at 99 centsper pound or hamburger meat at $1.99 per pound just good for a tight budget in times of inflation and job layoffs in Silicon Valley."