MassageLuXe,

400 11th Ave N, Nashville, TN 37203, United States

"Very mediocre and amateur massage. Had a 90 minute massage. Was let out 10 minutes early. She spent 25% of the time rubbing lotion incessantly on my feet and not using really any pressure. The last 25% was spent lightly rubbing my back with little to no pressure at all. All in all, it was such a mediocre massage that at times, I almost felt I was being punk'd. By the end, I was just ready to leave and was honestly kind of in a bad mood. In any case, will not go back and would recommend folks look elsewhere if they are looking for a solid massage."

"We purchased a couples massage package, which included 2 add ons, we got there 20 mins early and was taken back 5 mins later (3.05pm) than our appointment. We were rushed and only asked about how much pressure and nothing about our add ons. We were only told the scalp was the better option but we were not told what other options were available. I was asked what part i wanted to be worked on a bit more when I told them it never got worked on. It felt like I was being lotioned not massaged. My calfs did not get massaged and only one of my hands got massaged. Our massage got ended at 3.55pm, so we were shorted on time. Overall i felt rushed, not massaged and relaxed, things were not explained."

"I set up 2 massages for my wife and her friend for a birthday weekend to Nashville. Had my wife as contact for issues that might need communication. They contacted her midweek regarding a conflict in Scheduling that required a slight shuffle of times. Not a problem. It’s a massage, relaxation. My wife and friend arrived for appt today at scheduled time, completed paperwork, and waited. And waited. And waited. Finally about 15 mins into appt time, a nice person came to inform them that the therapist was not coming. Judging from other reviews that i should have read, it was a mistake to use this place. The whole point of the trip was to have a relaxing overnight trip. I would strongly discourage anyone from using this place….."

"It's unfortunate that I can't give this place more stars. I purchased a couples massage for my husband back in June of last year and we just got to use it today. We had two males massage therapist. This was the first time my husband ever had a massage. I have had many in the past and I can tell you it was probably one of the worst. Devin was my massage therapist and I honestly just felt he was either tired or lazy. At one point in the massage I had to ask him if he was going to rub any other part of my body besides my back. He stated " well you are very tight up here". I heard him yawn multiple times during the massage. Every massage I have ever had in the past they spend a certain amount of time on each muscle. Again the majority was spent on my shoulders and I do have a lot of tension there. When he moved on to other parts of my body I felt as if he didn't care as much. While rubbing my arms and hands, I am 90% sure, he was sitting on the floor while he was doing it. He seemed to have trouble getting his lotion or oil out of the container it was in. Also in the past whenever the massage therapist is getting oil or moving to another part of my body they never take one of their hands off of me. I felt as if he spent more time walking around the table poorly draping me then he did actually massaging me. Again I wish I could give this place more stars. The check-in lady at the front was lovely. The room that they have you sit in before your massage was relaxing and they provide water and also hot tea."

"I was a member here for a long time and ended up canceling my membership because I couldn’t afford it any longer. They provided me with 3 gift cards to “cash” me out for the remaining hours of service I had. Fast forward to today, I tried to use those gift cards during a couples massage and found out they had a 6 month expiration date. The manager didn’t even try to talk through solutions and said there was nothing that could be done, and literally walked away into the back room. I had paid for those hours already, and now I not only lost them but had to pay 250+ out of pocket to pay for the massages today. I will not be returning. This seems like incredibly poor business practice to put an expiration date on gift cards from a membership where services had been prepaid for. Very disappointing. This business is ethically shady to say the least."