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Mountain View Tire & Auto Service
135 South Prospect Avenue, Tustin, California, United States
About the Mountain View Tire & Auto Service
Mountain View Tire & Auto Service is a trusted car repair and maintenance institution located in Tustin, California. Our experienced technicians are dedicated to providing top-notch services to keep your vehicle running smoothly. From tire replacements to oil changes, we offer a wide range of services to meet all of your automotive needs. Visit us at 135 South Prospect Avenue for reliable and efficient auto care.
Photos of Mountain View Tire & Auto Service
135 S Prospect Ave, Tustin, CA 92780, United States
Opening hours of Mountain View Tire & Auto Service
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
07:30 - 18:00
Sunday:
08:00 - 16:00
Reviews of Mountain View Tire & Auto Service
"I've used Mountain View a couple of times in the past for various maintenance or repair needs, and they've always done a fine job. However, my most recent interaction with them was above and beyond, so I felt compelled to actually write a review. I got a very good deal deal ordering tires straight from Goodyear via USAA, and scheduled to have them delivered to Mountain View to do the install. I showed up on the day/time I selected via Goodyear's site, but the tires hadn't been delivered yet. Robert told me this has happened before, and he immediately started calling his suppliers to see if the tires were available locally so they could still get me in that day. Keep in mind, I didn't purchase the tires from Mountain View, I just paid Goodyear for them to do the installation. Long story short, Robert went out of his way to track down my tires and get me scheduled for another time, even though he wasn't obligated to do anything other than wait for them to show up and perform the installation. That's customer service, and another reason why I'll continue to be a customer."
"Robert and Jeff were wonderful! I trust them implicitly. And while normally getting tires and brakes is a pain, they make it easy and, if you can believe it, enjoyable!"
"How long do you have? I could write a book about how many times the people at Mountain View have literally SAVED me. Today was NO exception. My son has a leased 2021 Toyota Camry but he's out of the country serving in the military so I maintain his car while he's away. The driver's side window would lag coming back up and eventually stopped going up all the way. Last week I took the car to Robert at Mountain View and he was able to help me pull the window up and he suggested I take it to the dealer because it's under a lease, to see if the warranty would cover it. After all, the car is a 2021 Camry. This should not be happening. So, today I had an appointment at Tustin Toyota. I had called to make the appointment 2 days ago and the person I spoke with at Tustin Toyota would not tell me over the phone whether or not it was a warranty item. They said I HAD to bring the car in to be looked at before they'd say if it was a regular warranty item. That makes no sense to me, but begrudgingly, I made the trek over there today. When I arrived at Tustin Toyota for my appointment, the service writer didn't even attempt to try the window to see what the problem was. Instead he told me I'd have to pay $198 to have them diagnose the problem. He then told me if it wasn't covered by the warranty, and that it most likely wasn't due to the mileage, it would be upwards of $1200 to repair. All WITHOUT even trying to roll the window up and down. And why couldn't he just tell me if it was a covered warranty item? Of course, the $198 would be put towards the repair, should I agree to the $1200+ cost. Well, I'm not a village idiot so I declined that offer and told him I'd be taking the car to my own mechanic (Mountain View). I then drove straight to Mountain View and walked in to find Robert there, ready and willing (as always) to be of service. His first action was to grab a can of WD40 and walk to my car and squirt it into the window rails. And VOILA! All is well! All it took was a mechanic who actually knows what he's doing, who cares about his customers, and who isn't out to steal our money. ***I highly recommend Mountain View Tires in Tustin for pretty much any repair on ANY car.*** I especially recommend, and commend, Robert for always being professional, courteous and capable. In 55 years, I've never had better service ANYWHERE. He could have easily charged me to replace a part that wasn't even broken, like the dealer was going to do, but he didn’t. He diagnosed and addressed the problem honestly and quickly and I am forever grateful that he is there. Give that man a raise! Best employee ever! Oh, and avoid the dealer whenever you can. They clearly don't care about the customer more than the almighty dollar. After all, the dealer service writers work on commission, so why wouldn't they want to gouge the customer? Take your car to Mountain View. Trust me, if they can't fix it, they'll help direct you to someone who can. Mountain View has helped me and many of my friends and neighbors. I promise you'll be happy at Mountain View."
"Found a great selection of adaptogens and mushroom coffees! Even have mushroom teas in back! Wow, I think I spent $60 today! Great for my health!"
"These guys are so knowledgeable, caring and legit!!! I got a nail on my tire as I was driving close by to the shop...a day before my road trip. And I definitely wasn't ready to spend tons of money for tires so I was in shock. Jeff was very thorough in explaining what I really needed, and the value and importance of getting proper tires, while Robert helped me to find the best way to save some extra $ and lessen my stress during the stressful moment. They handled my car right away and I got to drive off with brand new tires (which I actually needed)...which were a huge peace of mind as I head to a trip. On the side note, we got struck by a evening thunder on the way back home from the trip. What a pleasant surprise that all the stress of getting the nail and getting brand new tires the day before our trip seemed as if we got to prepare for the weather and got us back home safely! "Big man upstairs" definitely helped us with this one ;)"
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