Ozumo Santana Row

"Located in a charming setting, this sushi place offers a pleasant dining experience both indoors and outdoors. The cozy outdoor seating, complete with heating, rivals the inviting atmosphere found inside, which boasts a welcoming bar area. While the food is good, it falls short of being exceptional. Despite a diverse menu featuring a variety of sushi options, including classic rolls, there's a lack of innovative dishes to excite the palate. However, the service leaves something to be desired. Though adequate, there's room for improvement. Our experience was marred by small oversights, such as not being asked our preferred size for sake and having to request water refills. Additionally, our table was missing a soy sauce cup, highlighting a need for better attention to detail. Overall, while the ambiance and food quality make this sushi spot a decent choice for a casual meal, its service shortcomings prevent it from truly standing out among its competitors. With some tweaks to its service standards, it has the potential to elevate the overall dining experience."

"Too crowded, customers are like shouting at each other. This is considered to be a high-end restaurant. The food was really good. But it would be better if the restaurant was private and quiet. Service was bad. My food was served 15 mins earlier than my husband's."

"The atmosphere was nice. Unobtrusive and calm music. All tables are located at a sufficient distance from each other so as not to hear other people. The staff is friendly and helpful a lot. Our waitress helps us with dishes and tells us about all the dishes. I love the Giddy Geisha cocktail (18$). It's smooth and has a pleasant taste and smell. The balance of all ingredients is perfectly mixed. I ordered tonkotsu ramen (21$). My rate is 4 from 5. I would like a richer broth. I rather felt a lot of seasonings, but it didn’t seem to me that this was a single concept. Chashy pork (1 piece) was cooked well. The noodles were tasty, but they were a bit sticky in the bowl. I would like to eat it without difficulty and without wasting time separating it. The soft cooked egg was delicious. Thank you for the great service and delicious food/cocktails."

"Went to the restaurant as we were having a family get together for the holidays. We had a reservation, were seated pretty quickly. Gave our order as we had an event after dinner Food came out intermittently, so some people had food, others were waiting. One person in the group did not get their food, and the wait person did not come by for some time. In letting the wait person know that one order was not received, they checked and said the order was given to another table, and had to remake the order and would waive that charge. We had two people order the tonkatsu, the meat was pretty dry and pretty chewy. The rice served was gummy and not enjoyable. Overall not a compelling experience."

"Not the worst otoro and uni I’ve had, but they were not the best ones for sure. For $24/ 2 pieces I think we can all expect a bit more for the taste. The food was mid, but the service was terrible. The waiters keep gathering together chitchatting and I had to wave them down many times before finally getting noticed. Would not come back here."