Panda Express 5180 Stevens Creek Boulevard, San Jose, CA 95129

"I knew we should not eat at Panda but against my better judgement, I wanted to give Panda Express a chance. Well, once again, Panda Express did not give enough rice or chow mein. I had to keep asking to fill the area with just steamed rice. (Which costs so little to make or buy) The family in front of me got rice and chow mein and in 2 plates it was heaping but in their 3rd ... it was done by my server and it was considerably less. I was not too excited to pay for the half filled Styrofoam container. I also got some shrimp dish and the server hand counted 5 little shrimp and 4 nuts into the very small box, for $1.50 more. Wth? It was just crazy to watch. The entrees were not hot or freshly made. We got scraped bottom of dish entrees. Being dinner time, meats should have been hot and ready. Needless to say, my family and I will not return. We spent way too much money for 4 half filled boxes of semi warm food. They also had NO ICE for the drinks. Not told till after we bought the drinks. Rip off. Dirty tables so we took our food home which is just around the corner. Please do not ask me to go to another site and write what happened. It is all here."

"The portions get smaller every time I come here. If you come while it’s busy you’ll get an even smaller portion."

"I guess there is no option of choosing negative stars here. I think when you rate a large chain restaurant like Panda Express, the taste of food is not the main thing in my opinion. I think I get impressed on how efficiently an order is process correctly and in timely manner, and on the attitude and behavior of the servers. In these criteria, this Panda Express location should rank at the lowest. When I ordered my items on-line and showed up to pick it up at the time it was suggested (7:51 pm on 12/22/2022), my order was not even close to being done. I had to wait for 15 to 20 minutes for my order. Then when I got home and opened the lid of the ordered food, there were missing items. I called the place to talked to someone about it, and no one answered the phone. I made number of attempts, but nobody answered. Then I drove back. I told a server near the register about the mishap, but she did not say anything, but talked to another server about that. At that time, I was thinking two things. One, these people are ignoring me. Two, there aren’t many customers and why didn’t they answer my phone call. After standing in front of the register for about 5 minutes, another server asked and I told her I had two missing shrimp orders. I showed her my receipt and since she didn’t look like she believed me, I showed her pictures I took when I opened the lid. Then she asked if I was going to wait, and I told her I would. After waiting another 20 minutes, I received the missing items and left the place. During the whole time, nobody said “I’m sorry”. Again, this place cannot fulfill orders correctly, and the behavior of the workers are not pleasant. Not to mention their obvious incompetence. I don’t think anyone should visit this location."

"Just a weird vibe here, menu not clear and concise and they're always slow, on this occasion there were over 10 groups of people in line with one person working the counter. It was 1pm and their staff were on lunch without care or concern about the line it the door taking 15 minutes to get help. Saw several cars pull up and drive away and a few in line got disgusted and left. Food is ok, not good but not bad wither, just meh. Store was dirty, garbage overflowing, not a good vibe here."