McDonald's 3600 West McFadden Avenue, Santa Ana, CA 92704

"I tried using my app(rewards) to receive a free Happy Meal, however when the lady scanned it, she said it was expired. I proceeded to make an order of two Happy Meals, once again, the women did not make my order as I asked for."

"Been going to McDonald’s for over a decade and I can honestly say this was the best one I’ve ever been at for the food. Service was pretty rough but food was well cooked, fresh (as McDonald’s can get), tasted and seasoned great. Maybe it was just a late night but honestly would come back to the location."

"Exceptionally clean place with lots of indoor seating. They have several different types of chairs to fit everyone - barstools, big chairs, hassocks, regular chairs. They always play soothing instrumental jazz. I once had a problem where the app abruptly ended and I wasn't sure if I had paid or not. They couldn't resolve it, so they gave me the food with a smile and said don't worry, just come back."

"They are the best option to get out of trouble, always excellent!!!"

"I'm a regular of this fast food chain, stopped by toward the end of the breakfast hours. While the line still had someone in front of me, I pulled out the app, got the coffee coupon ready. By the time it was my turn, the coupon disappeared. The server at the register didn't know what to do, and she brought out the manager. It was not peak hours or busy at all. The manager, a middle-aged woman, acted like being bothered, blamed my app, and device, I felt like being blamed too. She asked me to wait a few minutes for the app to refresh. I was concerned a few minutes might turn into more minutes, and who had more minutes for a quick bite, she knew the situation was legit and not trying to think outside the box or override it. With her grouchy face and kept lingering, I decided to get the hell out of there!"