McDonald's,

2411 W Ball Rd, Anaheim, CA 92804, United States

"Excellent customer service! This person, Lorraine, is very patient, nice, and respectful. We need more of this employee in McDonald's. Because of her, I will continue to support this McDonald's location. Please give her a raise!!!! A+++"

"This franchise gave my card to the wrong customer. I had to fight to get a refund for the food we purchased because of this. The manager on site was as helpful as I believe he could have been, for what was a terribly awkward and serious situation That being said. I had the. Reached out to Mc Donalds via their app. I got a standard email back saying they had sent the issue up to the Franchise owner. We heard nothing back. This mistake cost us money and time. We had to cancel that card as well as change a whole bunch of billing that card was tied to. We had to purchase a new card. We had to spend time setting up all our accounts again. I understand mistakes can happen but this was a BIG mistake and was offered NOTHING to make up for this issue. We didn't even get a reply"

"The issue with the French fries of not being half full in both large and medium sizes is ridiculous! Made an online curbside oder just right now, and I went back inside to the location to inform them of the fries issue, the " manager" told me how long I made the oder because when the fries sit for a while, they tend to go to the bottom of the "container." I show her my phone with the information of the oder . The oder was made 4 minutes ago and handed to me about 1 minute ago! They filled the fries again and told me that was the most they filled them. $4 for large fries that aren't filled all the way ARENT worth it for they look more medium size fries because of the emptiness. The picture provided is when the manager gave me the french fries back and still not fully full still like half full."

"slow preparation but the drive thru was packed. food is typical for the chain. basic hamburgers, good fries when freshly prepared, and subpar baked pastries. store is dingy and needs deep cleaning soon. The youthful staff try their best but dinner rush service is haphazard to say the least."

"I used the discount code for fries and they have done this several times when I use the code. They only fill the fries to half way or less in a large. This picture is before eating anything, as you can see barely filled up. So basically they are only giving you a small because you use the discount code. Super cheap."