Yum Cha Palace,

1039 El Camino Real, Menlo Park, CA 94025

"I love take out from Yum Cha. Dim Sum all day. Crepes. Sesame balls. The entrees are also good. And decent portions for the price. I didn't rate atmosphere because we don't eat in."

"Pretty decent dim sum place. But there are better Xiao Long Bao in other nearby cities. But the rice roll is good and raddish cake is also excellent. Servers were friendly and attentive."

"The food is good, especially the fried dumplings. I loved it. The atmosphere was good as well, very peaceful and warm for a Xmas eve dinner. The service was good too, but only until we paid cash. After we finished our food, I put in a $50 cash on a sub $35 bill in hope of getting some changes and leaving them $5 tip. After a long wait, nobody brought my change back. Eventually I had to go the front desk to ask for changes. The server told me the register was closed and accounting was finished. He and his boss looked a completely opposite attitude from how they were before I paid - indifferent and a bit rude. To be frank the server was attentive until I paid, and I was happy to tip him nicely anyway. To my shock, he tried to keep all $15 as tips (out of $31 before tax), and regretfully asked me why I put in a $10 extra when I asked for it back to leave them a $5 tip on that $31 bill before tax which was not bad at all. They also didn't want to give my receipt back at first. He even said to me that "It's Xmas it's ok to tip some more. You are young you can make money (or something alike from his mouth)". It was embarrassing. I didn't know what to say back to him. With that shock my happy mood with them turned into disappointment. As I saw his boss counting many $1 bills from his pocket earlier (I thought he was getting change for me at first) I asked for $1 back to leave him $4 tip to see his reaction. He replied by saying he didn't have $1 changes. Dishonest. I have to say this kind of behavior is not the first or second time I encountered at Cantonese restaurants in America, but it's a bit sad this time. I actually liked their service and hospitality throughout our dining experience till I paid, their food as well. I was happy to tip them $5 out of $31 before tax, but why change face and attitude at the end once your customers paid? Giving customers their changes back and letting them tip is the standard in hospitality industries in America. Don't be small-minded. I am giving them full stars on other category and still a 2 star for service, for their overall courteousness during our dining. The 3 stars are taken away for the unprofessional dishonest and indifferent/rude attitude when they were supposed to give changes. After living in the neighborhood for 10 years, this was my first time there. Will give them a try again, and hope they can be true hospitable to customers, not only before they get money from customers. If they become truly courteous next time, I will be happy to update my review and add stars. Be nice to customers from your heart, and you will be rewarded spontaneously over time!"

"Glad we found another good dim sum place to go to. We went at 11am and it was not super busy, the restaurant started filling up closer to noon. It was relatively easy to find parking on the street. Most of the items we ordered were tasty. Especially recommend the century egg congee, roast duck, and salted egg lava bun One dish that could be improved: Shrimp dumpling (har gow) wrapper kept sticking to the bottom and breaking."

"No wait on a Sunday. Good size parking lot in the back with another larger one across from their parking lot. The food came out quickly. Everything was good. I was surprised by how much I liked their radish cake. Taro buns were a good ratio. My only dislike was the jellyfish (texture was good, taste was subpar)"