Ross Dress for Less

"I paid $16.29 for two items. Two days later, my account was double charged (total $32.58) but I was denied a 'refund' for lack of a receipt, even though bank account records and the managers computer confirmed that they took $16.29 from my account two days later without my authorization. I recommend paying cash or keep all receipts. I will not return as a customer"

"I understand.. security is primordial.. today have a issue the security gay stop me .. wit my parents a old people and que spend $250 dollar in store when we pay to the cashier it is a lady,,she has an actitud like I don't wants to work and take the staff I put on top of the desk she don't take to he sensor of security she gives the amount of money and I pay when we cross the line to sensor detector sounds and we cross the exit. And the security call us to came back to the store.. like we good people returned and the security say us something's like hey gay maybe you.have a sensor .so we returned and again saund.,the sec call us again so saund like Three times.and I feel like stupid.. because we don't have anything and I get upset . how's possible.they trat me like steel something I'm spend too much money.to get treated like that I feel like discriminate on front of my parents.. my parents came from other state.. and they a good citizen they feel gross..and I ask my self way they don stop.thiss"

"The store has closed fitting rooms for a long time. a long line of people. and the staff cannot help to open an additional room. I want to buy clothes, and as a customer I have the right to try them on without waiting so long."

"1 fitting room 5 people waiting. Staff cannot be bothered. We asked if they would open 1 more they rudely said no too bad..literally 15 people in line with 1 checker. Miss attitude went to lunch. Act like they are doing you a favor to have customer service. Now I remember why I haven't been here in years. We always call this store "crusty Ross". Dirty crusty attitude. Oh and they always treat everyone like they are coming in to steal. Just avoid this place."

"Good Employee: Cierre Taylor. Does an amazing job in security making sure costumer come back to checkout after door alarm goes off and also gives valuable information about store product, helping me purchase a specific cologne."