Target

"Review on Target Plus Points: *Good location (along El Camino Real rd. near a bus stop) *Bought my iphone 12 and Airpods there. *Excellent staff service : Lorraine provides stellar customer service. She had to hunt for the only 2 sets left in the store for me. There were two other gentlemen (spoke Spanish fluently), both excellent service too! Challenges: *I think when people complain about customer services or the store, they tend to forget how incredibly challenging store work is. If there is a small problem and we as a customer can deal with it with frankly minimum inconvenience, i say just let that go and not write a nasty review here. The staff are not out to get you. I think when you are a nice customer, you usually don:t get terrible service. Can I get an Amen?"

"Target stores offer great selection, variety, availability, design, service and quality of products in every department along with great proximity. We are very glad to have them near us and go there when we need related items."

"As we all know, Target is one of the strongest and best retail chains. There's no doubt about this fact. Regarding the Target branch in Santa Clara, the staff is incredibly kind. I particularly enjoy the presence of Pizza Hut and Starbucks within the store. Furthermore, the store is consistently clean, and everything is well-organized in its rightful place."

"This is my second review of this store. The last time I wrote a review, it was to complain about the lack of handcarts. Since then, there's been a dramatic shift! Lots of handcarts everywhere. I even saw a store employee restocking them by the front door. Kudos to the team. Unfortunately, we still have ridiculous long lines. I'm here on a Sunday afternoon, there are plenty of employees working today, but only one cash register is open (#3 in the pics). So... To the VP in charge of this store: This store has a management problem. The store manager named Andreas is the problem, not the staff. Andreas does not believe in having employees work the cash registers, this is the source of all the long lines that people are complaining about. No need for a PIP, just fire him. As soon as you fire him, all the KPIs will start going up. Thank you in advance. PS I wrote this whole review while waiting in line."