Wingstop

"If I could give this location zero stars I would. Last Friday, I came in looking to dine in with some friends. The person who was taking the order was a young girl. Literally a kid and had the audacity to tell people that were waiting that they weren’t taking anymore orders. Never seen anything like it."

"Jennara was super helpful, she went above and beyond to make sure we got our order in a timely manner even when it was incredibly busy inside. She even took the time to double check everything was in the bag."

"This location has nothing but little kids here. Even the shift leader is a little kid they need a manager on duty everyone was talking and having a good time too many people on the clock and not enough workers working they can start off by getting some bleach and hot water and scrubbing the front entrance of the doors down, wiping those windows, and cleaning the bathroom making sure you smell the clean when u get in. So on to the problem with my order I ordered lemon pepper chicken didn't get any lemon pepper called to speak to a manager the shift leader said she left I asked what is her name 5 minutes passed and still didn't get the managers name so I just said forget it and hung up. Nowadays I'm just not loving the customer service restaurants are giving out these days with prices so high and businesses are closing employees need to know we are your boss and they need to be more humble."

"STAY CLEAR OF THIS LOCATION!!!! It literally took 45 minutes for two orders, the food was so gross that my partner spit it out and didn't finish any of it. My wings were dry with parmesan sprinkled on top with sauce at the bottom and they honestly didn't taste right, just off. Not the garlic parmesan like it's supposed to taste. And they also forgot the carrots and celery completely. We were literally about to ask the girl at the front for a refund bc it was taking so long when she walked to the counter with our bag. My partner made a comment about it taking 40+ mins and the reply was that there's only one person working in the back. At least explain that to customers. I wish we'd have just gotten the refund. Zero parking Icing on the cake- I'm getting a feeding tube in the morning, this was my 'last meal' before then. Honestly beyond disappointing"

"We decided to order delivery because we weren’t feeling well. The food arrived very cold and the drink was watered down like it had been sitting out. We didn’t even receive one of the drinks because the driver had dropped it, which we weren’t too upset about, just wished we were offered some kind of replacement or refund. After opening up our food, we found that 2 wings were also missing and the wings were very poorly seasoned. The fried boat felt under filled and we decided to let this slide since we are new to the area and thought maybe the fries were sized differently here. We decided to call the store to mostly explain that we were missing multiple items and upon hearing our grievances, the General Manager speaking to us suggested that we come in for our missing items. Unfortunately because we are sick, this wasn’t an option. He refused to offer even an apology, and eventually hung up on our call. Incredibly disappointed and dissatisfied that I have to give up saying WingStop is my favorite wing restaurant after this terrible experience attempting to get some kind of solution for being charged for multiple items not received and instead getting terrible customer service from higher level management."