lululemon
555 Shops At Mission Viejo, Mission Viejo, California, United States
About the lululemon
Lululemon is a popular clothing store located at 555 Shops At Mission Viejo in Mission Viejo, California. Known for its high-quality athletic wear and stylish activewear, Lululemon offers a wide range of clothing and accessories for men and women. Whether you're looking for comfortable yoga pants, breathable tops, or trendy gym gear, Lululemon has something for everyone. With a focus on promoting an active and healthy lifestyle, this store is a go-to destination for fitness enthusiasts and fashion-forward individuals alike.
Photos of lululemon
555 Shops At Mission Viejo Unit 907B, Mission Viejo, CA 92691, United States
Opening hours of lululemon
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of lululemon
"The large blonde was probably the most disrespectful retail employee I’ve ever met. If Lululemon is known for their kindness and inclusivity like they claim then why do they hire incredibly talented rude people? She was practically yelling at me with the most inhumane stare I’ve ever seen when I simply asked a question! Stick to any other Lululemon store, this one is seriously disgusting Sad one person ruined the whole experience."
"I never give bad reviews as I believe in going directly to the source but this store, every time I go I leave feeling awful. Wouldn’t do any good to let them know bc they don’t seem to care about customer service, they just ride on their “popularity.” I truly avoid going into the store and just order on line but I think I’m going to have to stop doing that even."
"This company needs to replace this store manager and Lead sales!!! Since it’s a popular brand, I’ve visited this store on three different occasions and the service has been consistently non existent. I’ve ended up leaving empty handed every time. The store has a small footprint so customers are in their line of sight all the time; so zero excuses. I need advice? Suggestions?! Instead, a weak to no greeting. Someone eventually acknowledged me, at the back of the store, as he left his casual conversation with a peer but zero inquiry if I needed help. In frustration, I drove to the San Clemente Outlet store. There - the energy was high, they were eager to help and assuredly I helped them beat sales plan today. What a shame the Mission Viejo crew is checked out?"
"Rude Employees and Manager need Customer ServiceTraining. If this is high end with a 3 star poor rating, I would rather shop at Walmart. Bought a pair of wonder train 25 Inch leggings that don’t fit snug around the ankles even for store employees . $99. leggings I paid $75 . after tax. 5 days later I returned them with the tags on to be told, I can only get Store Credit, not my money back. Athlete A across this store and other stores give a full refund on sale items. Buyers beware I was told this is their new policy as of 6 months ago on sale items. I told the Manager, this is NOT a Final Sale item. He was rude, the employees snickered and yelled out, You Have a Nice Day!!! The Male Store Manager needs a haircut real bad. Too scared to shop at Lulu Lemon now. Return made on 09/22/2023."
"Would have loved to give this store two or three stars instead of one star. Rarely do I see a business worthy of only one star. It's always easy to find positive things and the wins even if they're not 5 out of 5 stars. But friendly word to everyone else that might happen to pull out Google Maps and look for a local Lululemon. I have come to Lulu for personal items and gifts for about 15 years. The personnel at this location acted like robots, disinterested, troubled to have to interact with a customer. The issue they couldn't resolve was quickly resolved over the phone with a nice representative - Ana 5 minutes. Instead of exploring "How can I assist this guest and make things quick and easy?" They maintained stoic faces as though the very act of participating in the human experience of problem solving was an annoyance. I hope the general manager and regional manager take a good look at training and expectations for this entite group of customer service personnel. I will not be buying anything from Lulu and will support a local business instead who is investing in offering a shopping experience and problem solving instead of dull repeated words that don't stand on their own merits. Such "that is policy, that is always the way it's been done." If that was true I would not have spent so much time, money or trust on this brand. I recommend driving farther or spending more to avoid an experience like this that completely lacked common sense basic courtesy."
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