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Tillys Inc
10 Whatney, Irvine, California, United States
About the Tillys Inc
Tillys Inc is a popular clothing store located at 10 Whatney in Irvine, California, United States. Known for its trendy and stylish apparel, Tillys offers a wide range of clothing and accessories for men, women, and children. With a focus on streetwear and casual fashion, Tillys is a go-to destination for those looking to stay on top of the latest trends. The store provides a fun and laid-back shopping experience, with friendly staff members ready to assist customers in finding the perfect outfit. Whether you're looking for a new pair of jeans, a graphic tee, or a stylish accessory, Tillys has something for everyone.
Photos of Tillys Inc
10 Whatney, Irvine, CA 92618, United States
Opening hours of Tillys Inc
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Tillys Inc
"This review is regarding customer service. I give them a 1 just like the many other reviews I read about this store."
"Horrible customer service! Buyer's beware. I received my online order & the items weren't mine but the receipt was with it. After calling right away and sending pictures to them via email and waiting 4 days for a supervisor to tell me that the shipment was packaged correctly at the shipping warehouse. They advised me to file a police report! LOL Do not buy online from them. They must have bad employees that steal from the company and pack the incorrect items and keep the correct ones for themselves. I'm so shocked and out $86 dollars and some change. HORRIBLE COMPANY!"
"My wife ordered an item on their site and at checkout apparently entered the address incorrectly. It was entered 5008 instead of 5009. Since it was a FedEx SmartPost shipment only the company that shipped her the package can file a claim on it. So, she reached out to Tillys to inform them that she entered the address incorrectly when placing the order and that FedEx somehow marked it as being delivered to an address that doesn't even exist. Keep in mind I paid for these items that I still have not received. The reply back from Tillys basically stated that they are not liable for packages which are lost, stolen or placed with an incorrect shipping address. OK, then refund us our money. The next step will be the Better Buisness Bureau."
"I'm honestly appalled by the customer service of products. I ordered sunglasses and I received a broken pair. I sent a message and said I'd like to get a new pair in exchange for broken ones. These were the favorite pair I bought and an easy fix/trade! They didn't acknowledge my request nor my email even. Just refunded me money and never responded. Now I'm forced to go back online and buy another pair and pay for shipping twice!! I mean really, no responding, not interested in finding a solution for their incompetence, and forcibly as a customer making me buy a single item and pay shipping again. Shocked they are even still in business."
"I'm very disappointed. I loved this store so much and would go out of my way to shop here. After I ordered online and didn't receive one of my packages, I expected compensation or refund of the product that I never received. I received one out of three items. The products I didn't receive were valued at 63 dollars. This is a massive deal for me. I'm a college student and a single parent, and when I buy something for myself, it is such a rare treat. This company stole some of what little I have to spare, and I will never shop here again."
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