Yoshinoya Spring Valley

"The restaurant provided an incredibly disappointing experience characterized by rudeness and a severe lack of customer service. Upon realizing they had gotten my order wrong, I returned to the establishment for a refund, only to be met with further disrespect as they insisted I had ordered incorrectly. Their refusal to acknowledge their mistake and assist me was incredibly frustrating. It's evident that the staff lacks the willingness to provide helpful and respectful service. As a first-time customer, I expected some guidance, which unfortunately was completely absent. Overall, I strongly advise against patronizing this establishment due to its abysmal customer service standards. I don’t know the girls name but she black and tall. Very rude!"

"Terrible Drive Thru Service! Younger lady with horrible attitude. This was my first time at Yoshinoya, and it was not a great impression. Food was undercooked. Staff is sitting around and talking in the customer area. Cashier snatches and shoves everything into my hand while cutting you off before every sentence. My wife was cut off multiple times during her questions. We were made to wait in the handicap parking for our food. HORRIBLE! Don't want to assume they're all like this, but so far, I'm not in a hurry to eat here. There's other great options around the same area!"

"After making your order and praying, the cashier asks you to move to a park and wait area. After 15 minutes I began to think they had forgotten me. I had to call into the store to check on my order. It took another 8 minutes for them to bring out my food. Not returning any time soon."

"How do you run out of chicken and beef. Also whoever is st the drive thru needs training I sat at the ordering screen for almost 10min and he never acknowledged me. But I could hear him talking about something his friend does. Personal conversation so I finally pulled up to the window and he asked what I wanted took my card then came back to the window and asked me again what I wanted then said we are out of chicken and beef like W. T. F."

"Order a combo XL with habanero chicken and 4 veggie spring rolls, as soon as I got home only 2 spring rolls in my bag and the chicken wasn’t even cooked properly."