El Pollo Loco
3444 Midway Drive, San Diego, California, United States
About the El Pollo Loco
El Pollo Loco is a popular fast-casual restaurant located at 3444 Midway Drive in San Diego, California. Known for its delicious flame-grilled chicken dishes, El Pollo Loco offers a variety of flavorful options such as grilled chicken tacos, burritos, salads, and bowls. The restaurant prides itself on using fresh, high-quality ingredients and bold Mexican-inspired flavors. With a vibrant and inviting atmosphere, El Pollo Loco is the perfect spot to enjoy a tasty meal with friends and family.
Photos of El Pollo Loco
3444 Midway Dr, San Diego, CA 92110, United States
Opening hours of El Pollo Loco
Monday:
10:00 - 22:00
Tuesday:
10:00 - 22:00
Wednesday:
10:00 - 22:00
Thursday:
10:00 - 22:00
Friday:
10:00 - 22:00
Saturday:
10:00 - 22:00
Sunday:
10:00 - 22:00
Reviews of El Pollo Loco
"went one hour before closing time , employee was being rude and talking over me while trying to order , food was wrong after repeated 3 times , and chicken was burnt and was shredded , felt like i got bottom of the barrel. my vitamin water was the only ok thing i received ."
"Ok place, food good! Location not as great, not enough parking. Service C+"
"The chicken was dry and the salad tasted like fish. It has been a real hit or miss. I've had good food here before. The staff is always amazing."
"Terrible Customer Service by Management. I was paying a visit to the Urgent Care center next door at 3444 Midway Drive after suffering an injury that left ne in a wheel chair. After my appointment I went outside to wait for my ADA transport back to my place of business. I saw Pollo Loco and wanted to order lunch while I waited. Because it was my first time in a wheel chair, I found it difficult to get inside so I called and asked to speak with a Supervisor to explain my situation. I requested to place an order and have it delivered outside. I made it clear that I was in the front waiting by the tables/tent area. The Supervisor was curt and unfriendly on the phone but told me the price and said they it would be coming out. After 20+ minutes , I called again and was told that I was not seen. Not true because I never moved. I switched to Spanish and explained again my situation ( so there is no misunderstanding ) , no one ever came. This was very uncomfortable for me. Shortly after my driver arrived and he encouraged me to complain to a manager just to make sure I wasnt being discriminated , he wheeled me inside and I asked to speak to a lady who appeared to be a supervisor/manager whom I just noticed arriving for duty . She came out of the office and heard my complaint but also did not seem apologetic but merely offered to make a quuck order. The earlier supervisor ( whom I deduced was the one I spoke to twice ) approached me and said " yeah she is a supervisor just like me " ( as if I wasnt going anywhere with complaining with her coworker) . At the end I heard laughter and mockery after I was wheeled away by my driver. Very trashy attitude and environment was experienced that day. Shame at this location. 3/31/22"
"This location on Midway has a friendly and professional staff. The food was fresh and delicious. I took my carry out but I went inside to order. The inside is clean and they have an outside eating area in the front. Everything looks new the decor is nice. I wouldn't mind eating inside. They have bathrooms...but I didn't go inside. Ample parking and easy to get in and out. I'll keep coming to this one!"
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