CAVA 3722 Paseo Place, San Diego, CA 92130

"Usually cava is good, but lately, the one paseo location has really bad customer service. I feel like I ate salt instead of food… everything here is super salty and the customer service is terrible. if you order around 9 they just care about leaving and not the customer service. If you are open until 10 be sure to have good customer service until then."

"My experience with Cava has gotten progressively bad. My most recent experience was the absolute worst. It started with an online order with a promised time of 15 minutes, we ended up waiting an additional 15 minutes beyond the promised time. In addition, the size of our bowls was 30% smaller than usual. The lentils were undercooked (we couldn’t tell if we were chewing on a pita crisp or lentils). I had also requested certain sauces to be added to my bowl and they were all missing. I had to go back in and request the sauces. When I made this request, I was shown attitude and was asked to show my receipt. This experience has been the worst, but over time we have started to grow tired of the long wait times, slow service and inconsistent product that we had before with Cava. We used to come here about once a week, but we’re sad to say our Cava visits may come to an end. It frustrates me paying $12, a steep price, for a less than mediocre product and experience."

"Great food and friendly staff. All their bowls are nutritious and well prepared at their One Paseo location! Thanks!"

"Food tastes good. However, the atmosphere and staff need improvement. 1. Order line barely moves 2. Staff making to go orders keep walking over to grab ingredients from the front 3. To-go pitas explode and leak 4. Staff unsure of ingredients in their food and stare at cheat cheat cards 5. Bathroom is out of toilet paper and hand paper 7. Straws out of stock It’s a mess over there"

"Food is seasoned well and most items are very fresh. Toppings are nice but your limited to how many you can choose which to me isn't that good of a deal. I want everything I can get when I go to places and that's what I expect from these chipotle style restaurants. Price is fair but definitely could be cheaper as to what I just mentioned about the toppings. Overall good place to take yourself once in awhile don't see myself eating here that often. Last thing to metion was the staff isn't the best I was going in for the first time and needed a rundown of how the bowls and pitas work, and I was met with a lazy response and felt like I was being rushed when I was the only one in there."