Macy's,

10250 Santa Monica Blvd Dept 2, Los Angeles, CA 90067, United States

"I stopped by Macys jewelry department this evening to have my ring resized. The lady called Valentine, talked to me in a rude and unfriendly manner. When I asked her what’s your name, she rudely replied “ my name in valentine, and what is your name” Answering my questions with attitude and disrespect. Macys needs to start hiring professional sales crew instead of bunch of rude and unprofessional sales staff."

"By far the best Macy’s I have visited. Always clean, spacious, wide variety of items in stock. Customer service is amazing. Employees always are friendly and in a good mood."

"As a Manager, Nikki was terrible, she didn’t want to help when I knew she could’ve. While I was standing there she said she couldn’t do it and walked away. I called Macy’s customer service and they were much more helpful.. I worked at Macys before, this made me not want to go to Macy’s ever again, I received a gift card from them and that’s why I even shopped there. Definitely not giving them a cent after this. Thank you Darrian for helping me with my transaction, he was great. In addition, I went downstairs, ran into another manager who lied about not knowing Nikki’s name, I went back upstairs and asked another associate. When I went back downstairs, I went over to the cosmetics section, the manager downstairs was reluctant to help me. I did not give them any attitude, I tried asking questions and was patient. Very bad experience here. Spend your money somewhere else, do not open a credit card with them. They’re only desperate to achieve their sales goals and credit card goals here."

"Quiet for Sunday afternoon however the layout of this Macy's is spacious, clean and well organized. Last act clearance is a bit hidden on what you are looking for."

"Nice selection of medium priced department store clothes, jewelry, makeup, bags, and shoes. Send to be getting shabbier with time and harder to find a sales desk to buy something let alone anyone to help."