KFC 32425 California 79, Temecula, CA 92592

"I ORDERED TWO SPICY COLESLAW WRAPS TO GO. GOT THEM HOME AND NEITHER HAD COLE SLAW ON THEM. REALLY? HOW HARD IS IT TO MAKE A CHICKEN WRAP THAT HAS TWO MAIN INGREDIENTS (CHICKEN AND COLESLAW) AND A CONDIMENT (SPICY SAUCE) ? IT IS SAD."

"My girlfriend asked for a famous bowl with special modifications and they got it wrong. They asked her multiple times about things she had already said and STILL got it wrong. We tried calling them when we got home because we hadn’t realized it was wrong til then..and they didn’t pick up our many phone calls. So I tried again today and STILL nothing..It sounded and seemed like it was a bunch of high school guys working there so maybe we should’ve expected this. Really frustrating when establishments mess up orders."

"This KFC is an absolute joke. They don’t even deserve one star. Waited OVER 30 MINUTES for a drive through order and eventually got fed up and went in to ask for a refund. Got horrible customer service , no apology no sorry for the wait no effort to make amends. It took 3 people to figure out which ticket was even mine and the “manager” who refused to give his name eventually refunded my order. Will never be back. You would think a large corporation like KFC could invest in some training for their incompetent staff. Guess not . While I was waiting I even watched the “manager” follower another customer out of the restaurant to her car, told her he gave her more than what she ordered, took items out of her bag and walked them back into the store… I assume to give to a different customer . Ew!"

"It took 36 min to get a chicken sandwich with only four people in line. I was in the front of the line. They just keep doing orders for drive thru. And call ins. All the people were talking about how this place is going down. Food chains are getting worse. And more expensive. Plus when I did get the food it was cold and I paid 70.00 bucks.. French fries should be hot when you hand them off to me not COLD"

"I'm a big fan of kfc. Always have been. For some reason I've never tried their chicken sandwich. Well there's always a first for everything. We went through the drive-thru of the Kentucky Fried Chicken in Temecula california. Got us the chicken sandwich, fries, coleslaw, gravy mash potatoes and a soda. No complaints absolutely delicious.."