The Habit Burger Grill

"Placed an online order for ASAP pickup, ordered at 11:49a, food supposed to be ready at 11:59. My wife goes to pick up the food maybe 15 mins after the order was placed, she shows up and the food was not in the pick up area. Come to find out it had been "moved." The person that moved it was on lunch/break and the individual(s) working the front were unaware of the situation. Why move the food at all??? My wife arrived within a reasonable time after the order was supposed to be ready. So after a bunch of back and forth, my wife has been there now almost 20 minutes since the store is also busy from the lunch rush. Our food is "found", now cold and soggy at this point. And she is sent on her merry way. We get the food home almost 30 mins after it was ready, everything needs a reheat, burgers are cold and soggy, not worth $30 at all. To top it off as I'm taking a bite of my burger, I find a short greyish/black hair in my burger as the icing on the cake. I don't mean to review this place so harshly but l have a distinct feeling someone was trying to squirrel our order away for a break time snack claiming that it wasn't picked up quickly enough. Everything should have been remade after having been unable to "find" it. And frankly I'd like my $30 back for huge pain in the a** and having received cold, soggy, hair burgers."

"Their Tropical Tea is incredible as someone who finds it hard to find tea that isn’t filled with sugar, I loved this tea! The impossible burger was also amazing, I added guacamole, grilled onions and cheese."

"The food is good but, this place needs new management. The cashiers need to be chosen better. They are who people interact with. They are technically the face of the company. They need to be friendly people that are willing to help you get what you want from the store. I’m here to spend my money to purchase food because I’m hungry and I want to enjoy a good atmosphere with people that I enjoy spending time with. When I’m being served by people that don’t want to work here that makes me not want to eat here."

"I work in one of the offices nearby so I come here all the time. This is probably the best The Habit location I’ve been to. The customer service is wow. The front cashiers are great. Super friendly and helpful, they also make sure that the tables and surrounds are clean. The food is cooked to perfection. Everything about this place is great. Thank you! I came here to Google because the survey code doesn’t work."