Ohana Sushi,

195 Alessandro Blvd STE 8A, Riverside, CA 92508, United States

"The service here is horrible if you black we were the only ones in here who did not get greeted welcoming the first Lady who was supposed to take our order brought water and did not come back so I asked a different waiter if she can take our order and she had a attitude from the start o have not been here before and there was a paper I guess you are supposed to fill out I asked her if we need to or can i just tell you what I want and her reply was it would have been better if you would've filled it out but I guess I can take your order people who came after us were served before us she never came back to ask if we were good or to see if we needed a refill maybe another order beside the food being good i would not recommend coming here because of the service and how we were treated"

"This restaurant is clean fast efficient friendly and the food is delicious. Our sushi rolls today were larger than average and packed with fresh fish then topped with amazing sauces and ingredients. My sister and I had a great time at lunch. The only thing I would suggest to the owners for the future is that you make your guests aware that there is a Gratuity added to the bill automatically... I'm sure that gets by your patrons and it also sets a ceiling where we felt our server and the kitchen deserved more for that experience that they delivered. When you cap the gratuity Automatically, we are happy to pay our bill and leave since it wasn't up to us to tip on the service and experience in the first place. It definitely Left a sour taste in our mouths and we both in and have been in the industry as consultants and understand all takes on the situation. We felt like it was unfair to all parties. Thank you for having us."

"Heads up, GRATUITY IS AUTOMATICALLY ADDED EVEN IF IT’S NOT A PARTY OF 8 PEOPLE OR EVEN IF IT IS A TAKE OUT ORDER. It was a table of 3 people and they added a $10.31 gratuity on our bill. You can either leave it as is or ask them to take off the extra charge. They should at least let the customers know about this. This place is okay-ish. Used to be way better. Service wise, they’ll come to you when you’re ready for your order, but as soon as they drop off everything, they won’t come back to check up on you. You’d have to flag them down to get anything that one might need."

"Came here last night for the first time. Server was very pleasant and friendly. Food was delicious and we enjoyed the restaurant. Will come back again!"

"Food was decent, ambiance was a bit cold and our server sucked a big baked sushi roll. At least her co-worker was sweet and helped make up for her sucking! Signs were posted behind counter and on the door (I was told) but they are charging a 15% "covid" gratuity on all checks despite the menu says for 6 or more."