Carl’s Jr. 3483 Madison Street, Riverside, CA 92504

"Will never be here again. I came here around 1:20 am. Ordered a super star and waffle fries. Ordered large. When i got to the window the lady waving in the pics gave me a small. I kindly told her i had ordered large and she yelled at me saying I had ordered small and she shut the window. Then the other lady came and told me if there was anything else I needed. I said I needed to exchange my order to a large. She said she’d only do it this one time and exchanged the soda but didn’t want to exchange the fries even though I told her id pay for the difference. She shut the window when I was asking for her name. Then i took pictures and a video because they didn’t give me their names. Then she came back and told me to move because there was cars behind and that she had already called the police on me. I had ordered a number 2 super star with everything and i got what is in the picture. This is unacceptable. I get that they are working late at night and all, but this is no way to treat a customer. Specially if I wasn’t being rude to them."

"The employees are talking very negatively about and calling the customers names. The store is not busy but they are taking a very long time to prepare the orders. I deliver with Door Dash and the customers get upset with me when the restaurants take a long time. This is out of my control but it negatively effects my work. The employees here definitely need some improvement in respect and efficiency."

"Food was cold, burgers looked like they were sat on, had to go back for the drinks they forgot, waited 45 minutes in the drive thru with 1 car in front me the second time with no response until I finally drove up to the window, when I did finally get my drinks they tasted funny and the manager gave me a bit of an attitude. I'm still waiting to hear back from corporate, worst $60 I've ever spent."

"I came here on a Wednesday afternoon with my family and had a wonderful experience very nice Carl's jr. Friendly staff. My western bacon cheeseburger was delicious tasted hot and fresh. Fried zucchini was also delicious and they had the house dressing packets that's some Carl's Juniors don't care anymore good job guys"

"Great service, friendly staff, delicious food, fair prices! They have creative burger options and we've tried almost all of them; thumbs up! They have minimal inside seating. Definitely recommend if you're looking for a burger above fast food."