Subway 30012 Crown Valley Parkway, Laguna Niguel, CA 92677

"Almost every time fresh! It can take time, so I can’t say that I am here every day, but if I am after lunch time, most likely this is where I get the bite."

"On multiple occasions now I have gone into this subway at 830am to get the breakfast sandwich I love for my wife and I. It is listed online and in the restaurant that they open at 8am so I figured giving the 30 minute buffer time before I go in should be good. Every time I have been told the food isn’t ready yet and they can’t serve me. Today I walked in and the girl said while pointing at the condiments “as you can see I’m not even close to being set up” so I asked what time they open she said “830-9am” I then said it was 830am currently and why they advertise they open at 9, to which she replied “sorry can’t help you”. I don’t understand why you would advertise an opening time at a business that serves food then turn customers away that come in after opening to get food. Extremely irritating, and I’ve only had this experience at this location."

"Hispanic woman who says she is the manager is the most rude service employee I’ve encountered working customer service in a long time. Maybe she’s unhappy with her life, but there is no reason to argue with customers about sandwiches and act angry when we want to substitute something. Totally ridiculous."

"The female manager here is RUDE. I came in with my fiance and we were both very nice asked her how she was doing today and she snapped at us "CAN I HELP YOU?" with a blank stare. Then she sloppily made my sandwich. She skimped on the meat and I had to ask her to add more. She threw my order into the toaster and the cheese fell off then said she would need to charge for an extra slice. HIRE A NEW MANAGER! She doesn't even speak English, which makes it almost impossible to communicate with her. Worst customer service I have received in years. I come here often and all the other employees have been very nice. Again, get a new manager. This woman should not be working in anything related to customer service."

"Chris was amazing! He is the only person to ask if we wanted our salads chopped! Anytime time we asked for it to be chopped we were told no or the staff would act like they didn’t hear us even when we repeat our question. Thank you Chris for your courtesy! You remembered that it’s the customers that keep a place in business! Your customer service is the only reason this place gets a 5 star rating! Plus the awesome salads! Also thank you for giving us a full bowl of salad!"