Taco Bell 4200 Chino Hills Parkway, Chino Hills, CA 91709

"There is no service if you go inside...with prices rising due to minimum wage rising they claim, you don't even have a person taking your order. You have to order on a screen which is ridiculous, if I knew that I could have ordered from work then went to go get it instead of wasting time...and since when is the craving box over $15?!...I'm hearing prices are still supposed to go up in April, if that's true someone please help us in California...the rate this is going no one can afford to live let alone customer service will be little to none. At least give good costumer service still."

"Beatrice is the general manager here and clearly the reason why people are being replaced by machines. They have the worst customer service and turning down customers because they refuse to take an order. Timothy was hands down the only employee there willing to assist and de-escalated an altercation with the GM Beatrice. She refused to be of any help and Timothy stepped in to save the sale. I wouldn't be shocked if they put this store out of business. Such a joke of an experience. Mind you we were the only customers inside...no wonder."

"This place just can't get anything right. Want a grilled cheese burrito? You get a plain burrito. Want a chicken soft taco? Nope - beef for you. These people don't even deserve minimum wage. Please, bring on the automated workers/robot replacents... at least then we will get what we ordered."

"I had to email corporate multiple times due to this location being the worst in the area. To the point where I told corporate they need to shut down this location. Drive thu line is always a 20-30 minute wait and majority of the time they have the lobby closed. My cheesy Gordita crunch was literally a taco slapped inside the gordita tortilla. No sauce, no melted cheese, and on top of that my 5 layer burrito was 95% tortilla and 5% sour cream. Gave this location 1 last chance and they screwed that up. Please don't ever come here unless you want just tortillas or Baja blast. I'd love for the owner of this location to call me so they can be educated on how their employees are running this place to the ground."

"Bad experience with customer service and food. I understand there was a rush however there was no need to have improperly packed and prepared food that was cold by the time I got home and a poor attitude from the employee working the drive through window. Not worth the money or effort. If you don’t like your job or don’t want to work , just don’t go!!"