Carl’s Jr. 2025 East Katella Avenue, Anaheim, CA 92806

"We had tere and she was horrible and rude. We asked for 4 small waters and she gave us 1 and walked away and looked back and gave such a dirty look and her and a group of people were laughing. I went to the intercom again and asked why. She said 1 water per car and I said okay we didn't know or realize you didn't have to be so mean about it. Why didn't you just tell us and we could have bought water bottles. I was furious at this point. I told her just give me a water bottle seriously we are too tired and super thirsty. And she tried to give us cups of water I refused and said no I'll pay thank you. Again, she should have explained we would have totally understood in the first place. We get and understand rules but no communication and to be rude while my kids are crying for water?! Why? Not necessary Example: if she said, "sorry ma'am it's 1 cup per car" I would have said, "dang that sucks okay, can I have 1 bottle of water please and 1 cup of water?" And we would have been on our way. They didn't have to laugh at us and give me a dirty look. Bad customer service! We won't ever come here again trust me. McDonald's next time"

"Food was fantastic excellent flavor on drink great customer service. Keep up the good work"

"I stopped by Christmas day. I was at the hospital for several hours and really needed coffee . But they said they only made coffee for breakfast. It's was about 7pm. I honestly think she was just being lazy. Even though we bought about 40 bucks of food. I asked the manager directly and she refused to make me coffee. Poor service"

"I went to eat today , food was amazing fresh and hot, Gloria was very friendly I believe she’s the manager great service, store was clean I felt very welcome definitely coming back again:)"

"Service from Carl’s Jr on Katella was exceptional! The food was amazing. And they were super helpful with the menu and making sure my family and I were satisfied. We will definitely be coming back!"