El Pollo Loco,

21610 Valley Blvd, Walnut, CA 91789, United States

"Don't order food from here unless you like dried out day old chicken and incorrect and missing items. Especially don't order it through door dash, guaranteed to get everything wrong including the drink and basics like cutlery and napkins."

"Honestly i asked for a queso blanco burrito. And the lady said they stopped making burritos at a certain time. Not because they ran out of tortilla, but because they don’t want to put in the effort for the customer. That’s like McDonald’s saying they stopped making chicken nuggets at a certain time."

"Probably the worst el pollo loco in the area. Was excited to try the stuffed quesadilla. Came out with cheese Still Frozen!!!! Chicken & everything else inside still Cold!!! Could Not Believe That... Came back to the drive thru told them what happened & I received a surprised look as if "Is That Not Ok??" Totally blown off by that!!! How in the world the management hired these people..??? Low On Professionalism!! Period!!"

"Worst pollo loco I ordered two orders of borrow taco and a burrito they only gave me two boxes. First time ordering I thought they had put the burrito with the tacos. Waste of time employees also do not greet you at the speaker. Management needs to step in and train these workers the correct wqy"

"I was starved for some Polo Loco...so I drove a few miles more to my favorite. It was so worth it! 5☆'s across the board...Taste...Value ($20 for 12 pieces, 3 large sides...salsa and tortillas) ...and Service, I couldn't bring up my coupon but they honored it anyway! In extremly trying times as these...I really needed some satisfaction...and I got it! Great leftovers for lunch today too... This is my #1 Polo Loco location! On my top 10 Fast Food Restaurants List 2020 ."