Carl’s Jr. 1943 17th Street, Santa Ana, CA 92705

"Needed to grab a quick bite and stopped into Carl's Jr. . What a wonderful experience especially with Lulu (Lourdes). She was so cheerful and polite. Very positive atmosphere because of her."

"Bad service. They gave the wrong order twice. I asked for a double beyond no cheese or onion and the gave me a regular burger with cheese and onion on it. So I go back to let them know and exchange it and they hand me back a double beyond as asked but with nothing on it beside ketchup and the buns. So I ask where is the lettuce and mayo and pickles and tomato (all the other stuff). So they take it back and now I’m waiting for them to make my order again. I could have already eaten and been home by now. Ok, I got the new burger and I just took a bite from it and it’s burnt badly. Super bummed…"

"I love this place! First time coming here and I loved it!! The staff was so friendly. My food was hot and fresh. Their dining area looked very clean. Definitely coming back to this restaurant!!"

"I got a famous star w cheese. I asked for no pickles, no onions, n easy sauce. When I got home it looked like they put a lot of what I didn’t want on purpose. I called to ask for the guys name n for a manager. He responded by saying he wanted to be unanimous. I could clearly hear him laughing in the back ground. This was around 8 pm on 5-1-2023"

"The food was great, prepared well, and not from items sitting under a heat lamp. They made the hash browns extra crispy for us. The individual working the drive thru was not having a good day. Our order and questions were not difficult nor out of the ordinary but it was very difficult to get across what we wanted. Wasn't even a large order just two simple meals. The parking lot and drive thru as well as the outside of the restaurant were all well kept and clean. Service after we placed our order was very quick, but when we asked for salsa (specifically the refrigerated salsa) the same individual had no idea what we were talking about and it seemed like we were annoying when asking for salsa and salt. But definitely well prepared food."