The Habit Burger Grill

"I've been going to this Habit Grill for a while and I've had pretty good experience. But today, I was there and ordered two burgers and fries....they forgot my fries! I was looking forward to my fries. I know they were busy but I wish they would double check the order before they give it to the customer. I didn't realize it until I was driving home..."

"Told the cashier twice that it is a double char which is a double cheeseburger and she read it back to me both times as a single cheeseburger and I says can you please make sure it is showing a double cheeseburger times two in the system two meals two doubles two fries two cokes make them large and gave me a little tiny bit of an attitude for carrying that my order was going to be correct so then I get in my car to drive it to my appointment for lunch with my brother and come to find out all I have is single cheeseburgers and the french fries look like they've been sitting for about an hour overcooked I'm just not very good at all so definitely don't know if this is one of the better habits cuz I had a lot better at the one in Lake Havasu"

"I took a midday break from the scorching Huntington Beach weather for a little ice-cold respite at The Habit Burger Grill. This local joint is known for their savory burgers, but today, I was in a mood for something a little sweeter. As the clock neared half past twelve, I stepped into a bustling, lively restaurant. A handful of eager patrons were lined up, but thanks to the convenience of a self-service kiosk, I bypassed the queue. It's moments like these when technology comes in clutch! Placing an order for a refreshing cookies and cream shake, I set my expectations for a quick wait time. However, even as a seasoned restaurant-goer, I was thrown a bit of a curveball. A large order that had arrived at the Pier held up the process, seemingly commanding the full attention of the staff. Despite the unexpected delay, I remained hopeful; my sweet retreat was merely minutes away. As time passed, it was finally my turn in line. My shake was prepared with efficiency, a testament to the skillful staff at The Habit. Yet, the way it was handed over left a little to be desired. My shake was simply placed on the counter, the accompanying straw laid down next to it. An impersonal, call-out free experience was a bit of a letdown. Nevertheless, I confidently picked up what I assumed was my order and caught a fleeting glance from one of the employees, a tacit confirmation of sorts. The shake, though, was nothing short of delectable. Every sip was a symphony of creamy indulgence that helped ward off the heat. However, I couldn't help but feel a touch of disappointment. A 20-minute wait for a shake and the lack of a personal touch left a slightly bitter taste in this sweet experience. Would I visit The Habit Burger Grill again? Absolutely. Their food is undeniably enjoyable. However, the level of service at this particular location could use some attention. While a large order can be demanding, it's important to remember that every customer deserves a little nod of acknowledgment."

"The place was super busy and they had a ton of online orders here that were pending pickup. There was a line of people waiting to get their food so obviously this place is highly popular and desired. The tempura green beans with ranch was very good! Would order every time! We also were pleased with the courtesy of the staff and how patient they were. Now for the food... The best Chicken Club we have ever had! We honestly would eat here all the time if we could! We were on vacation from Kansas are hope Habit comes to Kansas in the future! I would give a full five but we waited nearly 20 minutes for our food since there were so slammed."

"This is the habit location ever! Others are very inconsistent or not as good, but this place always makes their fries and burgers perfection. One thing I wish they let me know is the length of time it would take to receive my order, which was almost 30 minutes. I didn’t realize how many online orders / 3rd party apps were in front of us before we ordered in person. The bathroom also needed more attention to it too."