Ten Shabu 1015 South Glendora Avenue, West Covina, CA 91790

"This is the 1st bad experience here. We go for lunch each get Ayce for about $30 per person. After ordering the waitress informs us they have no rice. I ask no rice at all or it's not ready she informs its just not cooked yet. Again I have to ask more details like when do they expect it to be ready. Rice is a main side how is that not ready when they open? So we are about 20 minutes into our meal before the rice is ready. We don't make a fuss. Not very big eaters but figured the ayce would be the best option anyways. We'll We only ordered 2 plates of meat each person an could not finish all of that so ask if we can take the vegetables and couple of slices of meat home she says no that's not allowed they will throw anything left away. Shocked because we literally only had 2 plates of meat and no extra veggies just the 1st set provided so its not like we were ordering this excess amount to take home. Whatever if its the rule to be a wasteful business and toss perfectly good vegetables so be it.. Then she tells us because there was 2 slices of meat left on the plate she would have to charge us an additional $10 for not finishing the food. Will never come back or support a wasteful business with terrible customer service.."

"My go-to shabu place with my friend. Food is always good and filling. Sometimes service is slow. Depends on the time of day. And sometimes the wait is long. Again depends on the time of day."

"Pretty solid Shabu shop with options for AYCE or a la carte. We tend to go with a large combo and share for an extra $12. Tried the Tom yum myself and GF went with the usual miso. Meats were premium angus, short rib and prime rib eye. Each added $1-3 per to the price of the combo and the broths were an extra $2 each. All in all a great meal for a cool night. Love the fact they have condiments and Chile within reach and service was very good on this night."

"This is definitely a good place for AYCE Japanese shabu shabu. I would give it 80-85 out of 100. However, here are three things I need to say. Hopefully, the owner of the restaurant will see and can make improvements. 1. There were sand in clams! Lots of sand so that we didn’t order any clams after the first round. 2. Not sure if the staff misunderstood or the meat was mislabeled in the kitchen? They told us that meat in photo #1 was “premium beef” and in photo #2 was “Wagyu”. That doesn’t make sense at all! Are you serious?? 3. The calamari tasted okay but it had a thin but extremely strong film on the surface… see the 3rd picture? That was funny…"