Raising Cane's Chicken Fingers

"The atmosphere is lively and vivid. The food is kinda sad though. They tend to get your order ready pretty quickly which is good. The chicken is hot which is also good, but the breading doesn't coat all the tenders, so you have some parts of discolored cooked chicken. The cane sauce is there to mask the fact that the tenders don't already have enough flavor. The fries also don't retain much of their crispiness. Really, the star of the show is the Dr. Pepper! I notice the device used to insert your card doesn't work properly as you have to force inject your card so that it can be approved. Some empty tables are still dirty."

"It's canes not much to add. They have chicken stripes, nothing else. The drive thru is always packed and so is inside the food is okay and so is the bread. No one I known eats the cole slaw so I can't comment on that other than it's a small portion."

"I wish there was an option to give negative stars. I hardly ever get fast food as most restaurant options leave me feeling gross after I finish eating. My dad, however, loves this place and requested we get dinner from here, even suggesting that we try the something off the "secret menu". To my understanding, the "naked chicken" he suggested were simply a modification to the usual chicken strip combos, leaving them unbreaded. When we arrived to this location (5005 Paramount Blvd), the screen/speaker where you'd normally place your order through the radio wasn't working, so they had an employee walking around the drive thru line taking people's orders. No problem, right? Employee walks up and asks what we want, we ask to see the menu (as we don't have it memorized, like I'm sure she expected), and she merely turns her tablet around, revealing the smallest font size I've ever seen in my life. My dad couldn't read it from the driver's seat, not even half a foot away from the screen, so we were told to pull forward and she'd come and take our order at the usual area. Once we could actually see what we could order, we ordered 4 combos: all 3-pc, two of which were modified to be the "naked" chicken. We gave our name for the order and pulled forward. Once we reach the window, however, the order we are almost given doesn't match our name. We relay the correct name to the employee working the window, who then says that the order isn't ready (we're told that the "naked" chicken takes longer to prepare, which makes no sense because the lack of breading should allow it to cook faster?) and to pull forward into a parking spot. We ask how long the order will take to be ready, we're told 2 minutes. It should be noted that there isn't any allotted parking spots for customers whose orders aren't ready, so it looks like we're a regular parked car. Hazard lights are turned on to hopefully make it easier for an employee to see us. 15 minutes pass. No food. Cars are zipping in and out of the drive thru, with our car being the only one sent away to wait for our food. A few honks catch the attention of the employee who'd been taking orders via tablet, and we relay our situation to her. She makes her way to the window, only to return not even a minute later with no food, saying that the order with our name had already been fulfilled. We state again that we were told to pull forward because the "naked" chicken takes longer to prepare, and she leaves to check again. The second time she returns, we're told that our order was accidentally given to another customer, and that the food will be right out... IN FIFTEEN MINUTES. Having already waited that time, we ask where our other two combos are--since those weren't breaded, they should've been done by now. She leaves, comes back in about 2 minutes with a single bag, telling us to have a good day and sorry for the wait. We AGAIN say that there were four combos in our order, of which we've only received two as there are CLEARLY only two boxes in the bag we were handed. She asks for the bag back to "double check" (as if it's not painfully obvious through the thin plastic that there are only two boxes), and then leaves to call a manager. The manager clearly hadn't been briefed on the issue, simply asking what the problem was. Upon recounting the situation for the FOURTH time, the manager is combative and denies that our order was mistakenly handed to another customer, despite that little piece of information ALSO being glaringly obvious. We state that we just want the food we had already paid for, and the manager storms off, comes back with two boxes (each about half the size of the first two, clearly the 2-pc combo boxes instead of the 3-pc), shoves the bag through the car window and passive aggressively tells us to have a good night. We get home and open the boxes and see that we got NO NAKED CHICKEN. WORST CUSTOMER SERVICE I’VE EVER EXPERIENCED. Staff couldn’t adapt to broken tech and refused to take accountability for their own disorganization/mistakes. SAVE YOUR TIME + MONEY."

"I love canes sweet tea and that’s the only reason why I even bother coming but unfortunately I received my sweet tea without ice. And it tasted very warm and not pleasant. Didn’t taste to my liking and I want more ice."

"Plenty of parking spaces to park in the lot. Very festive with the Christmas tree at the entrance. The chicken fingers were tender and crispy. I love that the fries are crinkle. Never seen fries like the ones here elsewhere. The fries are also salted well. The long table has hooks for your bags. I really appreciate that because it's such an inconvenience when you have to hold your bag on your lap or stick it behind yourself. Great value for the combos. I recommend coming to this location."