BJ's Restaurant & Brewhouse

"I stopped by last week and got the bacon cheeseburger on the $11 burger Wednesday special. The burger was good and their beers were decent. A burger and two beers for $21 can’t be beat. Morgan was the server and she took great care of us as usual. Always personable. Abel is an excellent manager. Always coming by to greet us and making sure we’re taken care of. On this occasion he saw me streaming a soccer game on my phone and without me needing to ask he offered to put it up on the big screen. My favorite BJs hands down."

"Great place for family. Pizookie are to die for. Friendly staff and accurate kitchen. Our server Diego was very attentive and kind."

"Came to celebrate a birthday with my grandma and unfortunately the great service and food that we used to receive is gone. Walk in the door and the line is out the door and only one host is working. Took 8 minutes to get 5 people to enter their phone number. Was thankful I used the app to put my name in so we only waited 5 minutes. Once we got to the table we weren't ready to order so then it took another 10 minutes before being able to order. Once ordered, took 20 minutes before we saw our waitor again and asked if we needed a refill that we had emptied 15 minutes prior. They weren't busy but food took over 45 minutes. I ate two slices (1 Buffalo and 1 favorites) hoping it the favorite was better than the Buffalo. The cheese doesn't looked cooked on the Buffalo and that was when I lost my appetite. I grabbed another slice of the favorite and that was when my finger went threw a runny dough, considering the dough is cooked in the morning and then recooked at time of order, I lost my appetite and didn't want to wait another 20-45 minutes for a remake. Took another 10 minutes before we got the attention of the waiter. He took the pizza and they removed the pizza from the order. Asked for a box for my grandma's sandwich and he brought the bill and let me know that the manager took care of the pizza. Thank you for taking care of a pizza that was horrible and undercooked. But the manager never came over and in fact never saw a manager on duty. Which would explain why no one is working very hard and trying to take care of customers as they don't have a manager present trying to get their staff to work. My wife called the staff zombies because every person we looked at moved slow and inattentive to those around them who they are working. I worked at BJs for nearly 3 years and a sense of urgency was always required and no one had anything close to that. Was extremely disappointed and will go further away and won't be choosing this location anytime soon."

"Emily was our server. We got nachos. All the toppings were on the top. We had crushed chips on the bottom. Chicken pieces were dry. Other toppings such as, guacamole, sour cream, jalapenos, cheese, side of salsa were decent. There’s no Cajun pasta because the chefs in the kitchen don’t know it. My bacon guacamole burger was pretty dry. Emily was decent, I just wish we did not had to wait awhile for a Parmesan shaker, I asked three times for ranch. Once while ordering, my burger arrived with no ranch. Asked Emily for ranch, then the ranch did not show up. So, I asked again while I’m already half way done with my dry, and frozen fries. Not the best texture. No fluffiness on the inside. A hard fried crunch on the outside. Root beer was missing that vanilla compared to the Downey location. Sad that the quality has went down at this location the past few years. Best of luck to them. Wished Stacked was still open. Such a shame."