El Pollo Loco

"Very good services. I admired the staff and good environment. Chicken is good here, liked how juicy and well cook it is."

"the staff locked (!) the door on a Sunday afternoon from the inside because they were getting "too many" orders, I got in because as other customers were leaving I dont know how is that even possible. Their team seem to do just whatever they want instead of attending customers"

"Service is more or less ok, i just gave it a four due to employees not asking if i wanted anything elss when receiving my food( by this i mean salsas or pepers).Food is usually five stars but they game my dad some burned chicken( ans no I don't mean slightly over cooked, I mean picth black) other times I've gone the food was better. I would still go again."

"For YEARS, the service has been terrible at this location. I don't see why... it's never the same people? My guess is, "they just hire all rude, disrespectful, nasty people who just don't care, as a requirement for a position? The food doesn't taste the same as it does at all the other locations ...how can that be? At THIS location, you ALWAYS, and I mean ALWAYS, have to check your order, mandatory!"

"Senior Discounts: El Pollo Loco offers a 10% discount (maximum value of $1) to guests 60 years of age or older. If you qualify, please ask your cashier for the discount prior to payment. Additional Discount Offerings: El Pollo Loco also offers a 15% discount (maximum value of $1.50) to diners that serve the community, which includes police officers, firefighters, EMTs, federal law enforcement agents, and military personnel. If you qualify, please ask your cashier for the discount prior to payment and show your badge if not in uniform."