Pep Boys
2500 Arden Way, Sacramento, California, United States
About the Pep Boys
Pep Boys is a well-known car repair and retail store located at 2500 Arden Way in Sacramento, California. With a reputation for quality service and a wide selection of automotive products, Pep Boys is a go-to destination for car owners looking to maintain and repair their vehicles. Whether you need an oil change, new tires, or a replacement part, Pep Boys has you covered with knowledgeable staff and competitive prices. Visit Pep Boys in Sacramento for all your car care needs.
Photos of Pep Boys
2500 Arden Wy Unit 100, Sacramento, CA 95825, United States
Opening hours of Pep Boys
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
09:00 - 18:00
Reviews of Pep Boys
"I've had one heck of a time getting an oil change done through different companies and even my dealership. Appointments not available anywhere else, or when you call other places they're unprofessional and short with you like they don't care for the business. I called Pep Boys on a whim to see if they had appointment times and the man on the phone was so kind and told me to come right in and they would take care of me right on the spot. THAT is good business and good customer service. By the time I was checked in- and mind you this is a Saturday afternoon- I was ready to go within 45 minutes. Incredible customer service. No pushy sales pitch to spend hundreds of extra dollars, and they were so considerate about the fact that I had my fussy toddler with me. I have actually never used Pep Boys for my car to be serviced, but I will be going forward. Thank you to all of the super sweet staff there! It probably didn't seem like much on your end, but you helped out a highly stressed mom big time!"
"This place literally terrible! Told me it would take an hour because they were busy, even though no one was there. It’s almost like I didn’t make an appointment, even though I did. Had my car for 4 hours. Not to mention I asked for a full diagnostic of the engine and/or just anything wrong with the car in general when I had called and made the appointment. They only checked out one single noise with the wheels and did nothing for the engine. LITERAL WASTE OF TIME!"
"I noticed my tire was showing cords & I rushed over to this location to try to get a tire asap. Brian was SUPER helpful, found a tire in stock, had it replaced & had me out of there within 30 minutes. Incredible customer service, super quick, and I really appreciate them making me feel comfortable rather than judged for my negligence with my tire."
"I had a great experience with Pep Boys! My car died at closing on a Sunday 25 miles from home. Brian & Carlos got my car running again, so I could get it inside the garage where it would be safe. The next day, Brian (Manager) explained all my options, which helped a lot. My car was ready quicker than expected and running a lot better now. I'm so happy! Thank you again, Brian & Carlos."
"I have been a customer of Pep Boys since 1974. Pep Boys had always been reputable and always provided excellent service. My recent experience was nothing like I was used to. I was given an appointment for a service that Pep Boys no longer performs. I was not informed until I arrived for my appointment that this was a discontinued service. I had already bought the supplies, and could not return them, and the store where I had scheduled the appointment refused to honor it. Another Pep Boys store did perform the service the next day. But now, I will have to find another place to change my oil."
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