O'Reilly Auto Parts

"As a woman walking into an auto parts store I have always found the employees of O'Reilly's to be understanding, helpful, and never condescending. They take their time to listen and answer every question I have. Thank you"

"Today I met one of your store 's sales man Mr Cesar . I was really impressed by his professionalism , dedication to the customer and store . Him was so helpful polite and took my care in highest level of the customer care. I am sure he will is gonna be great assets to your store and in the near future for the corporate office . wish him all the best and hope he achieves lots of glories and further success Regards,"

"Cesar, the parts specialist, helped me beyond belief: took all the time in the world to find the correct part 4 my Highlander. He is the quintessential customer service rep. and is extremely pleasant and knowledgeable. This man should have his in store. If I still had a business I'd hire him in a heartbeat."

"As long as you don't need any of the normal services that an auto part store provides, this store is still terrible Oil containers always full, the alternator testing machines is Always broken, battery charger never works. The staff is not knowledgeable in auto parts Or their own store for that matter If you don't find the part number online first before you go in the likeliness of them finding it is slim to none. Or my personal favorite they find the part It says they have it in stock in multiple quantities but no one can find them"

"I was in today, 5/1 and picked up 2 wiper blades for my car and washer fluid. As I was filling the roommates car, I found out her blades were not doing so well. So, back to O’Reilly for 2 more! Got home and replaced one easy, other not so much. Back to the store for installation assistance! Shaun came out and immediately noticed the blade would not fit, and I (thinking ahead) brought out another one that looked like it would fit easier. Sure enough it did, and said not to worry about the slightly higher price for the other one. Awesome customer service and I’ll be back for blades, bulbs and anything else I feel comfortable with repairing myself. Thank you!!!"