Aaron's,

5920 Madison Ave, Carmichael, CA 95608, United States

"Monica Zapata at this location has been absolutely a blessing to work with! This was my first time dealing with Aaron’s and honestly after reading the reviews for this location I was so worried I’d have trouble but the complete opposite happened. Monica was very kind, and her customer service is top tier! After not being able to order extra chairs online or in store, she figured out the issue the very next day. She even called me before I could check back in with her to inform me of the great news! She has made me feel at ease about this process and extremely happy about my purchase. I highly recommend asking for her at this location you won’t be disappointed!!"

"The poorest customer service that i've ever encountered. For starters, let's begin with the girl who answers the phone - Jerry, or however you'd like to spell it. Constantly has the most unprofessional attitude, I cannot count on my hands how many times i've had to call & she's responded with an attitude, or simply just hung up in my face resulting into having to complain to aaron's regional manager. The entire transition with this store has been a zero star experience, from damaged items, to promising deliveries yet never showing up, being routed to call back + then being hung up on, etc. the overall lack of communication between the store is not worth the hassle. I'd highly recommend shopping elsewhere where you are going to be valued and overall treated with respect."

"I love my new sectional I got through Aaron's, but at delivery, I noticed the back of the chaise piece was broken. I called the store to report it and the manager said their repair man would call me. That never happened."

"Nice folks. Helped me get a new tv when my old one crapped out on me. Would highly recommend"