JCPenney

"Love the local store. Nice hometown feel. But complex needs a new roof. The staff do the best they can. Customer service is great."

"Good discount store if you have jcpenny credit card."

"This is not pertaining to the store itself but the company as a whole. They decided to close my credit card account even though I had paid it off and when I asked about reinstating it all they basically said was the account cannot be reopened and I can apply for a new one if need be. So I got punished for paying off my balance? It hurt my credit score since they closed the whole account. If you have a credit card with then, DO NOT USE IT. They can easily close the account for no good reason apparently so because of the whole situation I have decided to never go shopping with JCPenney again which is a shame since I liked the store but not when they can screw over their customers."

"My baby git me this ring for our first anniversary. It being a gift it wasn't the correct size. I eventually made it back over to the store & they gladly sized my finger & ordered the correct ring this time around. It came faster than predicted too. This location also has a good selection of Levi's."

"The place was in disarray. I had that thing happen where I stood at a counter, uncertain as to where I was supposed to take my return, and JCP employees popped out from the back and looked right through me. I eventually found a register area that appeared to be helping people and was left with a long wait and the person who ultimately helped me needed my help to navigate the system. No slight against her mind you. It is irritating when corporations don't train their employees properly. For the staff and the customer. There were some nice deals if you are OK filtering through the loads of stacked product. Lots of staff, 5 people leaning and chatting all along the jewelry counter. It felt like a place that is closing down and the staff is not motivated to care about the customer experience. Perhaps JCP is closing? If so, that would be the end of an era."